Juan Sanchez | Page 12

Excellent, through and speedy experience thanks to a flawless staff. Chris Hapner was especially knowledgeable and helpful. flawless staff. Chris Hapner was especially knowledgeable and helpful. More

by dukeandbob4894 Verified Customer Verified Customer

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I wasn't happy that if I didn't pay $156. 00 I would not have the trouble light for my brakes taken off of the odometer displaying the need for brake service. This will probably cause me to se 00 I would not have the trouble light for my brakes taken off of the odometer displaying the need for brake service. This will probably cause me to seek other vendors to work on my BMW. More

by RLANGNER Verified Customer Verified Customer

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I have been with BMW of Palm Springs for several years now. The service department has always been helpful and informative. Juan Sanchez has been very patient and keeps us informed of the work and servi now. The service department has always been helpful and informative. Juan Sanchez has been very patient and keeps us informed of the work and service necessary for our GT. More

by LSHERMAN2 Verified Customer Verified Customer

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Super efficient and friendly employees—my yearly service with a car was included, ninety minutes! with a car was included, ninety minutes! More

by mrglasch Verified Customer Verified Customer

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Juan Shanchez and BMW Palm Springs always having Great service and very friend and pro. service and very friend and pro. More

by grace_y_b Verified Customer Verified Customer

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Juan was great. Service performed on time with excellent videos, xxx xxx xxx xxx xx xxx Service performed on time with excellent videos, xxx xxx xxx xxx xx xxx More

by timcelesta Verified Customer Verified Customer

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The service was very good for my my little antique Z4. Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila More

by lizannpalmsprings Verified Customer Verified Customer

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This was my second time in bringing my X3 to this dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in t dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in the same level. I do not find the staff at Palm Springs as responsive and customer oriented as Fairfax BMW. I have owned BMW's since 1971 and dealt with numerous BMW dealers, and I find PS not at the same level. Maybe, it is because PS is the only dealer in this area and they have the market base. I hope that the overall service experience improves since I am thinking of getting a new BMW in 2024 and do not want to have the same experience if I buy a car from PS BMW. . More

by PHIKAP68 Verified Customer Verified Customer

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Bmw of palm springs does a good customer service. The fact of sending video to see how the vehicle is doing bad or good is a good idea. Thanks The fact of sending video to see how the vehicle is doing bad or good is a good idea. Thanks More

by gustavo4444.gc Verified Customer Verified Customer

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The staff was very helpful and friendly. They even washed my vehicle when they finished. They even washed my vehicle when they finished. More

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