Juan Sanchez | Page 11

The service was very good for my my little antique Z4. Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila Chris helped with estimate for my spilled pain damage and took time to get pain estimate. Thank you Sheila More

by lizannpalmsprings Verified Customer Verified Customer

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This was my second time in bringing my X3 to this dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in t dealership for its service. In comparing the service and communications of Palm Springs to my last BMW dealer, BMW of Fairfax (VA), they are not in the same level. I do not find the staff at Palm Springs as responsive and customer oriented as Fairfax BMW. I have owned BMW's since 1971 and dealt with numerous BMW dealers, and I find PS not at the same level. Maybe, it is because PS is the only dealer in this area and they have the market base. I hope that the overall service experience improves since I am thinking of getting a new BMW in 2024 and do not want to have the same experience if I buy a car from PS BMW. . More

by PHIKAP68 Verified Customer Verified Customer

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Bmw of palm springs does a good customer service. The fact of sending video to see how the vehicle is doing bad or good is a good idea. Thanks The fact of sending video to see how the vehicle is doing bad or good is a good idea. Thanks More

by gustavo4444.gc Verified Customer Verified Customer

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The staff was very helpful and friendly. They even washed my vehicle when they finished. They even washed my vehicle when they finished. More

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Always have the best experience and service. I’ll leave feeling 100% about the quality of work done to my car. I’ll leave feeling 100% about the quality of work done to my car. More

by ALEX.SCHALASKY Verified Customer Verified Customer

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Friendly, competent and punctual as in previous years. I always feel very well advised. Dr. Horst Sadowski I always feel very well advised. Dr. Horst Sadowski More

by FAMILYSADOWSKI Verified Customer Verified Customer

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Juan did very complete, professional job. I really appreciated that he showed me the actual used parts which needed replacement and sent me pictures of before and after of the area of the en I really appreciated that he showed me the actual used parts which needed replacement and sent me pictures of before and after of the area of the engine that was worked on. More

by EJMUEHL Verified Customer Verified Customer

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Great first experience with service dept. .Very complete. Liked the video showing the tech working on car Free loaner car available. .Very complete. Liked the video showing the tech working on car Free loaner car available. More

by STANLEYKIRCHHEIMER Verified Customer Verified Customer

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Fast, Friendly, Professional, and Thorough Service! Excellent Customer and Service Center! Congratulations, and more power to all of you! Excellent Customer and Service Center! Congratulations, and more power to all of you! More

by seanneroa Verified Customer Verified Customer

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They are the best about customer service Im very happy with my advisor Juan Sanchez with my advisor Juan Sanchez More

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