Juan Sanchez | Page 8

All went well. All personnel most helpful and supportive of my visit and the environment was very pleasant. All personnel most helpful and supportive of my visit and the environment was very pleasant. More

by margieh3874 Verified Customer Verified Customer

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Best service ever! Treated well and my stay while waiting for my vehicle was top notch!! Treated well and my stay while waiting for my vehicle was top notch!! More

by eric.galvan13 Verified Customer Verified Customer

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The Palm Springs BMW dealership always provides great service when they are needed. Thank you, Juan for your assistance. service when they are needed. Thank you, Juan for your assistance. More

by lorizaro Verified Customer Verified Customer

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Great service, quality work, keep you informed of progress and keep you informed of prices etc.. progress and keep you informed of prices etc.. More

by tom.alburtus Verified Customer Verified Customer

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Service writer, service itself and waiting area were excellent!!! I would continue using BMW of Palm Springs. excellent!!! I would continue using BMW of Palm Springs. More

by litwack1 Verified Customer Verified Customer

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Top notch dealership,,,,describing what repairs need to be made and willing to work with you on the cost of repairs.. Polite and good commnication be made and willing to work with you on the cost of repairs.. Polite and good commnication More

by skelt6 Verified Customer Verified Customer

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The facility was and is always very clean. The staff were all professional, helpful and friendly. No complaints. The staff were all professional, helpful and friendly. No complaints. More

by scottbailey65 Verified Customer Verified Customer

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While I am happy with my service advisor and BMW service department I am very unhappy with BMW to have a beautiful 335I who's engine is out commision after less than 50,000 miles. department I am very unhappy with BMW to have a beautiful 335I who's engine is out commision after less than 50,000 miles. More

by QUINPS Verified Customer Verified Customer

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I scheduled the car for Monday drop off. I received a text message Tuesday that it should be done by Friday. I received no communication after that. I called on Saturday as I was picking som I received a text message Tuesday that it should be done by Friday. I received no communication after that. I called on Saturday as I was picking someone up at the airport. I was told the car was done. I asked why I hadn’t been informed and was told there was a family emergency with someone. I said I would pickup in about 2 hours and they said they would have it ready. Got dropped off and then took about another 45 minutes to get the paperwork together. Got home and one of the shock tower caps had fallen off on the garage floor. It was not reinstalled properly. I have 2 BMW’s that I get serviced there, one of which I bought there. I have to say overall I’m not impressed with the service department or the dealership in general. I don’t see any real sense of urgency to be a customer driven/focused business. More

by lmelvie Verified Customer Verified Customer

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They were very accommodating and helpful answering all my questions. The service was excellent! Thank you! questions. The service was excellent! Thank you! More

by LAVONFROMM Verified Customer Verified Customer

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