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Juan Sanchez
Juan Sanchez at BMW of Palm Springs

Juan Sanchez | Page 9

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.8
131 Reviews

With seven years of dedicated service at indiGO Auto Group, Juan brings a wealth of experience from his 17 years in the auto industry. His favorite BMW model is the X6M, reflecting his passion for high-performance vehicles. Outside of work, Juan finds joy in watching his sons play baseball on the weekends, highlighting his commitment to family and his love for sports.

Dealership Experience

7 yrs, 1 mo

Industry Experience

8 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

131 Reviews

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131 Reviews of Juan Sanchez

January 19, 2024

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Employee Rating

Juan is always professional, knowledgeable, an excellent communicator, and accountable. He is also very nice. More

by rosenberg.m3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 26, 2024

BMW of Palm Springs responded

Thank you for your kind words about Juan! We're delighted to hear that he consistently provides professional, knowledgeable, and excellent service. At BMW Palm Springs, we strive to deliver the best customer experience, and we appreciate your positive feedback. If you have any further needs or questions, feel free to reach out. Safe travels, and thank you for choosing us for your automotive needs!

January 13, 2024

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Employee Rating

Whenever I bring my car here, I feel confident and secure with the service as I know the techs are the best in the industry. The customer service is always phenomenal with my service advisors as well. More

by b.barsakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Savanna King

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Jan 17, 2024

BMW of Palm Springs responded

We're honored to have your confidence in our service at BMW Palm Springs! Thank you for recognizing our techs as the best in the industry and appreciating the phenomenal customer service from our advisors. We look forward to serving you with excellence.

January 12, 2024

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Bryan and others at BMW-PS were great. We are here on vacation. Driving cross-country triggered some routine maintenance items. Brian and his team did a great job getting us an appointm More

by SANDERSON23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Gacayan

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Jan 17, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs, and we're delighted to hear about your positive experience with Bryan and our team. It's great that they were able to assist you efficiently during your vacation and address the routine maintenance items triggered by your cross-country drive. We appreciate your kind words, and if you have any more automotive needs or questions, feel free to reach out. Safe travels on the rest of your vacation, and we look forward to serving you again in the future!

January 05, 2024

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Very professional service appointment. I will be making another appointment to have new tires put on soon. More

by pampatty59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

BMW of Palm Springs responded

We appreciate your positive feedback about your professional service appointment. Thank you for choosing BMW Palm Springs, and we look forward to assisting you with your new tires soon. Your satisfaction is our priority.

December 30, 2023

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Always accommodating. They go above and beyond to provide excellent service with a smile. Very knowledgeable about their business and products. More

by RTOULER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Savanna King

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Jan 17, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're delighted to hear about your positive experience with our team. It's fantastic that we've been able to accommodate your needs and go above and beyond to provide excellent service with a smile. We appreciate your kind words about our knowledge of the business and products. If you have any more automotive needs or questions, feel free to reach out. We appreciate your feedback and look forward to serving you again!

December 21, 2023

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Sandra Monson provides the highest standard of customer service—- Excellence, knowledge of product , fairness , and reliability.Thank you!. With great appreciation , Yvette Sheree McPeak More

by YSMCPEAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Savanna King , Molly , Alphonso

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Jan 17, 2024

BMW of Palm Springs responded

Thank you, Yvette, for your wonderful feedback! We're delighted to hear that Sandra Monson provides the highest standard of customer service with excellence, knowledge, fairness, and reliability. Your appreciation means a lot to us. If you have any more needs or questions, feel free to reach out.

December 21, 2023

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Employee Rating

repairs are expensive but work is excellent, process is quite good. Loaner policy is generous. more words to make minimum More

by jhtavenner
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

BMW of Palm Springs responded

Thank you for your feedback! We understand that repairs can be expensive, but we're glad to hear that the work is excellent, and you find our loaner policy generous. Your support is appreciated, and if there's anything else we can assist you with, please let us know.

December 12, 2023

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Juan Sanchez and the entire staff at the dealership has been outstanding in service and professionalism. They are honest, hardworking, and very pleasant! More

by MARYFAHEY8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Savanna King

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Jan 17, 2024

BMW of Palm Springs responded

We're thrilled to hear about your outstanding experience with Juan Sanchez and the entire staff! Thank you for noting their honesty, hard work, and pleasant demeanor. Your feedback is valued, and we appreciate your trust in BMW Palm Springs

December 10, 2023

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Employee Rating

Great service and Juan was very helpful a detailed video is always very helpful Thanks More

by PEREZELECTRICIAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs for your service needs! We're thrilled to hear about your great service experience, and we appreciate your kind words about Juan's helpfulness and the detailed video. Your feedback is valued, and we look forward to serving you again!

December 06, 2023

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Employee Rating

The dealership did an outstanding job of inspecting my 13 year old BMW. The repairs were fairly priced More

by MJRICKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Savanna King

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Dec 06, 2023

BMW of Palm Springs responded

Thank you for your kind words! We're delighted to hear that our team did an outstanding job inspecting your 13-year-old BMW. Providing fairly priced repairs is important to us, and we're grateful for your recognition.

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