- Margaret
Best customer service and sales rep was very nice very knowledgeable and had a lot of patient and very friendly. I have been to other Honda dealers but DCH Honda Temecula is my favorite. Thank you
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Dec 09, 2020 -
DCH Honda of Temecula responded
wow! We can't thank you enough for your positive review! We appreciate you taking the time to let us know about your experience and we can't wait to see you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- Chet G
Juan did an excellent job. He asked great questions and offered a solution. He was a pleasure to work with. Customer service was 5 star.
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Other Employees Tagged:
The Tech did a great job too!
Nov 25, 2020 -
DCH Honda of Temecula responded
Juan is a superstar and it's no surprise that he took such great care of you! Thank you for choosing us and we hope to see you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- W.C.E.Lingad
Larry and Juan are both very good and always took care of any issues with my 2016 Honda Civic. They are both straightforward and transparent with everything and the reason why I keep coming back to this dealership for my car maintenance.
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Nov 16, 2020 -
DCH Honda of Temecula responded
It's a team effort here and we're so pleased to see Larry and Juan constantly takes great care of you. We look forward to hearing from you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- vrpcolorwizard
Juan Serrano has become my "go to" guy when I need my 2016 Civic serviced. He's friendly and professional. Juan is an asset to your service department. Thank you Mr. Serrano!
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Oct 15, 2020 -
DCH Honda of Temecula responded
Juan is an outstanding asset to us here and always makes sure our customers go home happy. Thank you for choosing us and please let us know if we can help you with anything else!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- dl family
Excellent service by DCH Honda Temecula service advisors and their mechanics team especially Juan and Larry. Vehicle service was completed very efficiently within customer expectations. Thank you.
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Jul 27, 2020 -
DCH Honda of Temecula responded
It's a team effort here every day, as we strive to provide our customers with the best service possible. Thank you for choosing us and we can't wait to see you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- DaveR
Great customer service. In and out in 35 minutes. Staff is friendly and very helpful. Services charges are reasonable. I wii be taking my car there in the future.
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Jul 20, 2020 -
DCH Honda of Temecula responded
Hi Dave,
We are thrilled to see that you had a quick and easy service visit with us! Thank you for choosing us and we hope to see you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- Amanda Rodriguez
Juan was very friendly and super helpful. He made sure everything was taken care of. I would definitely go back to him for service help!
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Jul 13, 2020 -
DCH Honda of Temecula responded
Hi Amanda,
It's great to hear that Juan provided you with a 5-star service visit! Thank you for choosing us and we hope to see you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- dporche55
. I was very happy with my service. I was told that my service will take about an hour and a half, and I was out in one hour. Even with the fears of COVID-19, I felt at ease as the employees were constantly cleaning and disinfecting everywhere. I also got to enjoy a free cup of coffee, and a free danish while waiting for my car. I will be back thank you
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Jun 24, 2020 -
DCH Honda of Temecula responded
We are thrilled to know that you felt comfortable throughout your visit with us! We truly appreciate your feedback and we look forward to hearing from you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- lmoconnor
I have been going to this service department since I purchased my 2007 Honda Accord then my 2008 Pilot. They give good recommendation for any of the services that is needed. Good customer service. Thank you.
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Apr 28, 2020 -
DCH Honda of Temecula responded
We are thrilled to hear that you always have a fantastic service visit with us! Thank you for your loyalty and we look forward to serving you again!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- tnbhowell
Fast and friendly service with fair prices. Juan and Daniel were very friendly and knowledgeable. Very trustworthy. You never feel like you are being taken advantage of when bringing your car into service at DCH for any service need big or small. I highly recommend anyone to ask for Juan, Daniel, or Russ for any service need, Honda or not.
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Apr 07, 2020 -
DCH Honda of Temecula responded
Customer satisfaction is our main goal, and it pleases us to hear of your experience! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com