- JM
Very expeditious service. Easy scheduling, and extremely courteous staff.
Also- scheduling is very easy with DCH and it works great. I scheduled on Sunday, had my oil change on Monday and it took 45 minutes.
Great service!
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Apr 01, 2020 -
DCH Honda of Temecula responded
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Thank you for choosing us and we look forward to serving you again soon.
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- Davidmoonconsulting
Fast, friendly, and professional! Been using DCH for years and will continue to do so. Always a positive experience with everyone employed I have encountered.
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Mar 26, 2020 -
DCH Honda of Temecula responded
We are ecstatic to hear that you always have a 5-star visit with us! Thank you for your loyalty and we look forward to many more years together!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- Chuy63gpw
They always have great service and the staff is always friendly and helpful never had any problems there
They always come up to you let you know if they find any other problems before they start the job.
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Mar 23, 2020 -
DCH Honda of Temecula responded
We're glad that your visit with us here was such a positive one and we hope it's something we'll be able to repeat over and over again! If you need anything else down the road, please don't hesitate to call.
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- dreinh
I came in for the required maintenance ( oil change / transmission service )
No appointment, they took me in right away and got me out on time.
My Service Advisor Juan Serrano did a great job of keeping me informed with a detailed explanation of the services needed.
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Mar 16, 2020 -
DCH Honda of Temecula responded
We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- Bernice
Great costumer service! Everyone is very polite with simple good mornings, and have a great day. The energy is of providing a good experience instead of rushing through the revive sessions.
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Feb 19, 2020 -
DCH Honda of Temecula responded
Hi Bernice,
We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! We look forward to serving you again soon!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- Brea_stevenson
The Wait wasn't that long this time. Juan Serrano was very helpful with questions/concerns. I've always came here for service of my honda. So I dont have to worry.
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Feb 10, 2020 -
DCH Honda of Temecula responded
Hi Brea,
Glad to see that overall you had a positive experience. We appreciate your patience and your feedback regarding the service department. Should you like to discuss anything else, please feel free to contact me. We look forward to serving you again soon!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- ptr_romy
This is my dealership since 2011 and their service is always good. The staff took the time to explain the need to repair or parts to replace. They give you guidance in making the decision if it's urgent or you can still use it for a few months until you bring it back for service.
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Feb 10, 2020 -
DCH Honda of Temecula responded
We appreciate the time it took for you to leave us this outstanding review! Please come back and see us again in the future with anything else you might need.
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- cindyvalle12
Nice job.
But didnt find the manicure...i schedule my oil change on wed because online it says u get a manicure. I didnt see anyone there doing that.
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Jan 30, 2020 -
DCH Honda of Temecula responded
Hi Cindy,
We’re glad to have Juan on our team and are happy to hear that he provided you with the experience you deserve. We appreciate your patience and your feedback, please contact me in regards to the manicure. I’m here to help!
Regards,
Danny Galat
General Sales Manager
dgalat@dchusa.com
- Obviouslyleslie
Miguel Ortiz is the BEST! I was a problematic customer but he handled it so well!!!! i will come back only for him! He is such a nice person and he is a great asset to Honda because you can tell that he is happy to be there and serve his customers. I also have a great experience with all of the service department but this one was like nothing else.
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Jan 20, 2020 -
DCH Honda of Temecula responded
We're pleased that Miguel took such good care of you and made your service visit as easy as possible. Thank you for choosing us here, and we hope to see you again soon!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
- bridget.wiley78
Had to get replacement keys made because my son lost a set. Staff is always very friendly and courteous. It’s nice you can have coffee or tea while you wait
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Other Employees Tagged:
Juan Serrano
Jan 20, 2020 -
DCH Honda of Temecula responded
Hi Bridget,
It's always great to hear when our customers have such a positive experience when they come in for a visit. We really appreciate your feedback and hope to see you at your next service appointment!
Regards,
Chris Johnson
Service Manager
cjohnson@dchusa.com
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