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Start your review of Juan Serrano.
Juan Serrano
Juan Serrano at DCH Honda of Temecula
5.0

Juan Serrano | Page 6

Service

DCH Honda of Temecula

26755 Ynez Road
Temecula, CA 92591

57 Reviews of Juan Serrano

April 05, 2018

Dealership Rating
Employee Rating

"First oil change"

- Rosebud

Juan was very courteous and friendly. My car was ready as estimated in a timely manner. The woman who helped me checkout and gave me receipt was also friendly and courteous

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Yes

March 24, 2018

Dealership Rating
Employee Rating

"Recall service"

- SammyIII

Prompt and courteous service. Excellent customer service by Mr Serrano. Wait time was shorter than estimated. Nice waiting area and amenities. Check out was prompt.

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Yes

January 15, 2018

Dealership Rating
Employee Rating

"GREAT SERVICE"

- SemperFiE8

GREAT service...still working out the construction and some computer glitches at time, but members were doing their best to make it work and keep people happy. Good job!

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Recommend Dealer
Yes

Other Employees Tagged: Mike and Jack

December 28, 2017

Dealership Rating
Employee Rating

"10 🌟's service!"

- Stella

Excellent service by Juan Serrano! He helped me a lot during my oil change. He went the extra mile to do a great costumer service. Thanks Juan! ¡Excelente servicio de Juan Serrano! Me ayudó mucho con lo del cambio de aceite. Fue más allá para conseguir un buen servicio al cliente. ¡Gracias Juan!

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Recommend Dealer
Yes

December 20, 2017

Dealership Rating
Employee Rating

"First maintenance"

- Lee

I scheduled an appointment for my free oil change, and asked if they could also rotate the tires and check on a faulty windshield wiper. I asked Juan to have the service team do whatever they could, but to limit the time to an hour or less. I never expected they'd be able to get everything done in that amount of time, but they did. I was out of there before I knew it.

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Recommend Dealer
Yes

December 18, 2017

Dealership Rating
Employee Rating

"Purchase and first oil change"

- Guy Wilks

Professional, friendly and customer conscience. The purchase of my car was effortless and the service department was efficient. Overall the experience was bar none. Thanks

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Recommend Dealer
Yes

Other Employees Tagged: Francis Pahati

December 05, 2017

Dealership Rating
Employee Rating

"Service visitors "

- Mdebruin

I take my Honda Element into DCH on a regular basis. Great service and always treated with courtesy and professionalism. Definitely a five star service separtment.

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Recommend Dealer
Yes
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