Juan Villegas | Page 12

Worst place to buy a car. Salesmen are terrible people who upsell and drain your pockets . The VP of operations VINCENT GRACE is an unprofessional, narcissistic man with a sup Salesmen are terrible people who upsell and drain your pockets . The VP of operations VINCENT GRACE is an unprofessional, narcissistic man with a superiority complex, as well as a condescending demeanor. He has no remorse for the way his consumers are being taken advantage of! His attitude and way of conducting business is the kind people should be frantically warning you about!!!! Keenan is a terrible salesman interested only in making as much money off of his customers, and will attempt to forge documents, and switch over information regarding miles/warranties/contract details without your initial knowledge. THE CUSTOMER SERVICE IS JUST TRASH HERE. You NEVER get assistance with anything & you’ll be left in debt with a broken down car. Save your money, go somewhere else. UPDATE: if you want a real CSR and someone to actually give you answers and assistance, ask for GABRIEL SANCHEZ from finance dept. He might just be the only decent human being in that entire place. More

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Beautiful car,love it. Very nice and professional salesman, great service. Thank you Very much for all your help. Very nice and professional salesman, great service. Thank you Very much for all your help. More

by KASABRA Verified Customer Verified Customer

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Jaques was very nice and very helpful and made the whole process quick and easy process quick and easy More

by KATES Verified Customer Verified Customer

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Purchase a Q70L 2019, in May 2022 drove from Queens Ny to Clifton NJ to inspect the car before making a decision to purchase. Before my arrival the first red flag was the sale rep didn’t return my call while Clifton NJ to inspect the car before making a decision to purchase. Before my arrival the first red flag was the sale rep didn’t return my call while there I decided to go through with the purchase so I left a deposit in hopes that some things that I requested were available when I return to pick the vehicle I was assured by the sales manager Juan Villegas that when I returned in one week the mats and other items would be available with the car well that was all a lie. Nothing was available and during the purchase I found out that the sales manager lied just to confirm the sale, that’s not how you conduct business. Well it’s now been 3 weeks and still no mats phone calls not responded to nothing . I have purchased many cars in the past and yes sales rep do stretch the truth a bit for a sale but I never met such an untrustworthy sales dealership in my lifetime. The sales manager Juan Villegas here is all about your money he can care less about you the customer I wouldn’t recommend Fette Infiniti to anyone More

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Great service fast delivery, very satisfied with my purchase. I love my new car and I hope will be happy in a future. Highly recommend Fette Infinity ! purchase. I love my new car and I hope will be happy in a future. Highly recommend Fette Infinity ! More

by YULLOLA Verified Customer Verified Customer

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smooth transition from one lease to the next . Service was excellent. Would highly recommend Jack as your salesmen . Service was excellent. Would highly recommend Jack as your salesmen . More

by JSCARRATT1 Verified Customer Verified Customer

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Purchased leased vehicle from fette Infiniti staff were great made the purchasing process super easy. great made the purchasing process super easy. More

by JYM727 Verified Customer Verified Customer

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The best dealership I’ve ever been. 3 hours I got the car out. Alex is the Best of the best. 3 hours I got the car out. Alex is the Best of the best. More

by shoxrux0979 Verified Customer Verified Customer

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Juan and Jacques never disappoints. They make the transaction run super smooth. This is my 4th Infiniti with Fette! They make the transaction run super smooth. This is my 4th Infiniti with Fette! More

by MARCRIS1109 Verified Customer Verified Customer

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Zack was amazing, explained everything in detail, very patient and professional, we appreciate his excellent customer service!!! We will recommend him to our family and friends :) patient and professional, we appreciate his excellent customer service!!! We will recommend him to our family and friends :) More

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