Juan Zarate

I come here from all the way from Fresno,come down here great service by Jeffrey excellent work great service by Jeffrey excellent work More

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Jeff and the Team at BMW SLO were great to work with. I never felt any pressure to buy and Jeff was very knowledgeable and easy to talk to. If you are looking for the ultimate buying experience I recomme I never felt any pressure to buy and Jeff was very knowledgeable and easy to talk to. If you are looking for the ultimate buying experience I recommend Jeff and the BMW team in SLO. More

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Everyone here is so kind! Recently I had a great experience with JT and Jose. They were informative and not pushy! Really appreciated their professionalism. It made buying m Recently I had a great experience with JT and Jose. They were informative and not pushy! Really appreciated their professionalism. It made buying my car very easy! More

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My experience at San Luis Obispo BMW was awesome 👏 and a quick transaction! Thank you guys for making magic happen! I definitely recommend coming here for your next vehicle purchase. They really know how to quick transaction! Thank you guys for making magic happen! I definitely recommend coming here for your next vehicle purchase. They really know how to make it a special experience. More

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I met JT four years ago at the dealership. He has always been welcoming, energetic and, most important, never pushy trying to sell me a new car. His patience paid off and I'm loving my new He has always been welcoming, energetic and, most important, never pushy trying to sell me a new car. His patience paid off and I'm loving my new X3. Thank you for taking the time to set up features and indoctrinate me on the many upgraded features. More

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I was treated like a king! I highly recommend all the crew at SLO BMW! OH! …and the espresso was perfect! ;-). I highly recommend all the crew at SLO BMW! OH! …and the espresso was perfect! ;-). More

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jeffrey and all the workers in the dealership were so welcoming and nice and made sure i got exactly what i wanted welcoming and nice and made sure i got exactly what i wanted More

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This was the best experience I had purchasing any vehicle (I've purchased over 15 vehicles). Everyone on the team was great, especially JT. They made the whole process simple and remote. From the beginning t (I've purchased over 15 vehicles). Everyone on the team was great, especially JT. They made the whole process simple and remote. From the beginning to the end, they made this car buying process the best I've ever had. They treated me as if I purchased a 100k car. Thanks JT! More

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Amazing service, really listen to what we needed and worked to give us the car of our dreams. worked to give us the car of our dreams. More

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Terrible experience from a dealership that operates nothing like what you'd expect from the BMW brand. After leasing my vehicle, I canceled a protection plan well within the 30-day window and was told nothing like what you'd expect from the BMW brand. After leasing my vehicle, I canceled a protection plan well within the 30-day window and was told I’d receive a “full refund.” Now I’m being told tax and finance charges won’t be refunded, even though the amount was rolled into the lease—not handled as a separate item. No explanation, just silence. I’ve sent over ten emails to both the finance department and the general manager, with almost no real response—just a few vague, one-line replies that don’t answer any of my questions. Phone calls go unanswered too. It took nearly 3 weeks for them to pay off my trade-in, during which I had to make another payment and was charged more tax and APR on a vehicle they already sold. It’s been over a month and I still haven’t received registration paperwork or permanent plates—just a temp tag with no supporting documents. When I picked up the vehicle, it was only half charged—I had to stop to recharge on the way home. That might seem minor, but it reflects the overall carelessness and lack of professionalism. I leased another BMW from a different dealership two weeks later, and the experience there couldn’t have been more different—organized, responsive, and transparent. This dealership's follow-through and business practices raise serious concerns. More

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