Diamato James
Service Advisor
BMW of San Luis Obispo
12100 Los Osos Valley Rd
San Luis Obispo, CA 93405
19 Reviews
Write a Review19 Reviews of Diamato James
April 10, 2024
I am highly satisfied with the whole team at Coast Way BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the servic BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the service top quality. Especially the sales team and sales representative "JT" Jeffrey Thompson. A motivated and enthusiastic sales professional. More
Other Employees Tagged: James Clarke, Darrel Tumbaga, Steven Simpers, Roger Devoll, Jeffrey Thompson, Tony Vital, Josue Gonzalez, Brianna BDC, Karina Gonzalez
April 07, 2024
I have been going to Coast BMW for about 3 years and my best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest s best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest smile and makes you feel welcomed. She definitely brightens your day when you are there (whether it’s because you are getting something fixed or just some routine maintenance done). Her customer service is impeccable. She treats everyone so nice and as if they truly are family. And she truly is a BMW enthusiast so you know she cares about the brand she represents! Highly impressed! Will be recommending anyone I know with a BMW to head over to see Karina if they need to have service done with an stress-free experience. To have a service advisor like Karina to take care of you and your car is why BMW is such a respected brand. More
Other Employees Tagged: Cameron Love, Josh Luna, Steven Simpers, Roger Devoll, Tony Vital, Karina Gonzalez
March 22, 2024
Roger definitely goes above and beyond what one would expect in customer service. Thank you, Roger! expect in customer service. Thank you, Roger! More
Other Employees Tagged: Roger Devoll
March 12, 2024
Pleasant people,very helpful and made the whole experience great.. Car is in perfect shape. experience great.. Car is in perfect shape. More
Other Employees Tagged: Darrel Tumbaga
March 10, 2024
Tony is the best, professional, friendly, always goes above and beyond, naturally. Super happy with his service. above and beyond, naturally. Super happy with his service. More
Other Employees Tagged: Steven Simpers, Roger Devoll, Tony Vital, Josue Gonzalez, Karen BDC Manager, Brianna BDC, Lindsey BDC, Jackie BDC, Karina Gonzalez , Luke Tovar
March 07, 2024
They are not up front about their prices or payment Hidden fees. They did not complete services I asked about. Yet they were good about pointing out minor flaws in their attempt to generate a better p Hidden fees. They did not complete services I asked about. Yet they were good about pointing out minor flaws in their attempt to generate a better proof margin for the day More
March 06, 2024
Diamato is professional, knowledgeable, and kind. His review of my vehicle was quick, direct, and thorough. He answered every question I asked and followed up with me after the service was complete. His review of my vehicle was quick, direct, and thorough. He answered every question I asked and followed up with me after the service was complete. Diamato offered options, reasons for his selections, and recommendations. Truly, today's visit to BMW SLO was beyond my expectations; it was all-inclusive and had fantastic customer service! More
March 06, 2024
The customer service is top notch! Whether I am there for an oil change or a major repair the customer service always makes be feel like a "VIP". Last service was for engine wire dama Whether I am there for an oil change or a major repair the customer service always makes be feel like a "VIP". Last service was for engine wire damage from a mouse. Diamato James took video of the damage and called me so I could see the extent of damage. Thank you Diamato James at BMW of SLO More