Did a great job .
Give this guy a raise. Super car sales man! Fresh ride
Give this guy a raise. Super car sales man! Fresh ride
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by Usadrains
Verified Customer
Verified Customer
Service Price Transparency
May 21, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the awesome review! We’re thrilled to hear you had such a great experience. We’ll be sure to pass along your kind words to the team. Enjoy your fresh ride, and thank you for choosing us!
Provided requested service in a timely manner.
Provided requested service in a timely manner. Service was friendly, fair, and comfortable waiting area.
Provided requested service in a timely manner. Service was friendly, fair, and comfortable waiting area.
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by Allysha222
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
May 21, 2026 -
DCH Wappingers Falls Toyota responded
Allysha, thank you for your feedback! We’re glad to hear your service was completed in a timely manner and that you found our team friendly and fair. It’s also great to know you were comfortable in our waiting area. We truly appreciate your support.
I've been working with Lauren for the past couple of
years and all I get from her is 5 stars level of service. I'm a very happy customer.
years and all I get from her is 5 stars level of service. I'm a very happy customer.
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by fuseche70
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
May 18, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your loyalty and kind words! We’re so glad Lauren has consistently provided you with 5-star service over the years. We truly appreciate your support and look forward to continuing to serve you!
Keep up the good work Get great service with a smile.
Going above and beyond. Meeting all my expectations.
Going above and beyond. Meeting all my expectations.
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by fuseche70
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
May 18, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind words and support! We’re thrilled to hear our team provided great service and exceeded your expectations. We truly appreciate your feedback!
Professionalism and quality work with friendly service.
Thanks for doing what you do. I'm happy I purchased from DCH Toyota
Thanks for doing what you do. I'm happy I purchased from DCH Toyota
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by HERESMYLINE
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
May 15, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind words! We’re thrilled to hear you experienced professionalism, quality work, and friendly service. We truly appreciate your trust in DCH Toyota and are so happy to have you as part of our family!
It's the worst.
I was there last Friday and waited an hour and 20 minutes for an oil change. My appointment was at 3 PM, and I left the dealership at 4:25. They took
I was there last Friday and waited an hour and 20 minutes for an oil change. My appointment was at 3 PM, and I left the dealership at 4:25. They took my car out of the garage, and I thought they would have changed it by then because I said it was a long time and I had to leave. The lady went to get me the key. When I was at the light, I saw that they hadn't changed the oil yet, so I called, and this lady answered. When I complained, she told me I had left earlier, otherwise I should have apologized. Now tell me, wasn't that too long? That place is disgusting.
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by zhininmaria
Service Price Transparency
May 13, 2026 -
DCH Wappingers Falls Toyota responded
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
I like DCH Toyota because unlike most dealerships and
service departments I find DCH to be honest and helpful.
service departments I find DCH to be honest and helpful.
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by Tomschipsi
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
DCH Wappingers Falls Toyota responded
Hi Tom, thank you for your thoughtful review! We truly appreciate your trust in DCH Toyota. Providing honest, helpful service is something we take great pride in, and we’re glad that stood out during your experience with us. We look forward to continuing to serve you in the future!
It was great.
Smooth. It was great. Lauren was very nice and helpful. She was great.
Smooth. It was great. Lauren was very nice and helpful. She was great.
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by TIMMERANTE15
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
May 06, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback! We’re glad to hear everything went smoothly and that Lauren was so nice and helpful throughout your experience. We appreciate your support and look forward to assisting you again in the future.
Professional and very helpful explaining everything She
has a great energy and really tries to make the experience for th customers and easy and painless as possible
has a great energy and really tries to make the experience for th customers and easy and painless as possible
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by jcmcleanster
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
May 01, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind feedback! We’re so glad to hear she was professional, helpful, and took the time to clearly explain everything. It’s great to know her positive energy helped make your experience easy and stress-free. We truly appreciate your support and hope to see you again in the future!
Awesome dealership that is very customer oriented.
Their goal is to satisfy the customer. Speaking personally, they usually do.
Their goal is to satisfy the customer. Speaking personally, they usually do.
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by LEWISD3383
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Apr 30, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind feedback! We’re glad to hear you’ve had consistently positive experiences with our team and that our customer-first approach stands out to you. We truly appreciate your support and look forward to continuing to serve you!
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