Julia Lisa Papagno | Page 11

Fantastic Experience I just purchased my fourth Mercedes from Julia Papagno and the experience is always positive. She is a straight talker who REALLY cares about her cus I just purchased my fourth Mercedes from Julia Papagno and the experience is always positive. She is a straight talker who REALLY cares about her customers. Paige Babcock completed the experience as an extremely knowledgeable and customer focused Product Concierge. If you are thinking about purchasing a Mercedes, go see Julia and Paige - the "dream team"!! More

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Recent Purchase I recently purchased a 2016 C300, my husband purchased a 2016 GLC and my daughter had previously purchased a 2011 C300 from Flagship Motorcars of Lynn I recently purchased a 2016 C300, my husband purchased a 2016 GLC and my daughter had previously purchased a 2011 C300 from Flagship Motorcars of Lynnfield. Working with both Julialisa Papagno our Salesperson and Paige Babcock, our Product concierge made the purchases of our vehicles a pleasant experience. Julialisa’s professionalism and knowledge allowed her to design a deal that met both our product and budgetary needs. Paige’s knowledge and patience was outstanding when reviewing the “workings” of the vehicle. I left the dealership satisfied and appreciated their excellent service. There is no doubt we will be returning for future purchases. More

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Most knowledgable Mercedes Benz sales ladies! Working with Paige and Julia at Flagship Motorcars of Lynnfield was fantastic! When it comes to product knowledge these 2 ladies know their stuff! I w Working with Paige and Julia at Flagship Motorcars of Lynnfield was fantastic! When it comes to product knowledge these 2 ladies know their stuff! I was "divorcing" a brand, Land Rover, and trying to decide if Mercedes AMG was right for me... They were excellent throughout the process in helping me choose the right vehicle for me! Their professionalism, knowledge and simple kindness truly changed my car buying experience! More

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new car experience I just got into my 7th car from Flagship Motors. Although I have been called by several MB Dealerships in MA I much prefer Flagship for their excelle I just got into my 7th car from Flagship Motors. Although I have been called by several MB Dealerships in MA I much prefer Flagship for their excellent sales, service and support staff. for this car I dealt with Julia and Paige. I appreciate that Julia did not try and slam me into a new car. She is extremely professional and made sure everything about the lease was to my liking. Paige was also outstanding in getting the car ready and explaining in detail all of the features. I'm quite comfortable going forward that I will always get the assistance and advice I need from Paige and Julia. More

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My second Mercedes from Flagship Motorcars. I recently purchased my 2016 C300 from Flagship Motor Cars. The treatment I received by the staff was Stellar! During the search for my vehicle, J I recently purchased my 2016 C300 from Flagship Motor Cars. The treatment I received by the staff was Stellar! During the search for my vehicle, Julialisa Papagno exceeded my expectations from beginning to end. This is why I feel that Julialisa is the Best Sales Person in the Automobile Industry. Somehow she sold me a car that I had not seen, but my instinct was to trust her. When I picked up my car it was perfect, everything I asked for, delivered all shiny and new with one dozen of beautiful red roses. I would also like to mention Julialisa's assistant Paige Babcock, was extremely helpful and patient when showing me all the features of my new vehicle. Also Alfred Aloiso, the Service Advisor has always and continues be there for me when needed. Alfred is the Number One Service Advisor in the industry. Paige, Alfred and myself had a few laughs when pointing out my new cars ammeneties. This is my second purchase from FlagShip Motors. The entire team was very well prepared, attentive and extremely accomodating. FlagShip Motors is a remarkable Team and I could not have asked for a better purchasing expierience. Thank you Julialisa, Paige and Alfred. I will be seeing you soon. Kind Regard, Joanne Centofanti More

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My 4th Mercedes from Flagship I just picked up my new Mercedes SUV., a GLE300d. The car is absolutely beautiful as I would expect from Mercedes. The dealer service was absolutely w I just picked up my new Mercedes SUV., a GLE300d. The car is absolutely beautiful as I would expect from Mercedes. The dealer service was absolutely wonderful as I would expect from Flagship! The sales team (Julialisa and Paige) and finance manager (Gil) made my purchase smooth as silk. The price was great, the attention was refreshing and the overall experience wonderful. Like I said above this is my forth purchase from this dealership and each time the service gets better and better. I also am impressed with the service department as I have had all my MBs serviced here. More

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Amazing customer service I recently traded my E320 for a used ML 350. Julia and Paige were fantastic attending to every detail. Professional and attentive to my needs . I w I recently traded my E320 for a used ML 350. Julia and Paige were fantastic attending to every detail. Professional and attentive to my needs . I would recommend this dealership without any reservations , More

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From GLK to GLC I was looking to trade in my 2012 GLK for the new GLC 300, so I spoke with my good friend Grace Cosco, Customer Care Mgr. Extraordinaire, who recommen I was looking to trade in my 2012 GLK for the new GLC 300, so I spoke with my good friend Grace Cosco, Customer Care Mgr. Extraordinaire, who recommended Julialisa Papagno. Julie is a perfect recommendation as she has been selling MB's at Flagship for many years. Julia set me up with a test drive in a new GLC 300, and I knew it was what I wanted. So then we worked on getting a Lunar Blue model which was enroute, along with a very fair trade on my GLK. From there it was on to meet with Darnell Caruso-Stewart, my former salesperson, the money lady to wrap up the deal. She made sure I knew what options would be the most benefit to me. On Friday, a week later the new GLC arrived, we received a call that it was in, and Grace had it washed and cleaned so my wife and I could look at it. The metallic Lunar Blue really shown in the sun. They had to do a couple of things to the car and it would be ready on Monday. Well it is New England in April and we had 4-5 inches of snow so we arranged to pick it up on Tuesday. The car was in the VIP room with a red bow and Julia gave me a dozen red roses. Paige Babcock and I met to go over the car. She really knows her MB's, and we looked at everything. I had many questions and she took the time to go over them. She made sure I knew how to operate the new car. She even said that if I ever had any questions in the future, do no hesitate to contact her. Since driving off in the new GLC, I have had numerous follow up calls and e-mails from everyone asking how I was enjoying my new MB! What a truly great team to work with. More

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Amazing Customer Service! Everyone at this dealership is so friendly! Tons and tons of customer 1:1 attention. I highly recommend this dealership. The roses they gave me for Everyone at this dealership is so friendly! Tons and tons of customer 1:1 attention. I highly recommend this dealership. The roses they gave me for my very first Mercedes was so sweet! More

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Best car experience of my life. From beginning to end I have nothing but good things to say. The staff that assisted me (Julia and Paige) were engaging, helpful and knowledgeable. From beginning to end I have nothing but good things to say. The staff that assisted me (Julia and Paige) were engaging, helpful and knowledgeable. I especially appreciated that they spent time showing me how everything worked in the car and graciously offered their help in the future to "stop by if I needed help in negotiating any of the car features". I would definitely return for my next car buy. I am very happy with the car and their services. Like I said in the beginning. Best car buying experience ever. Thank you and your staff More

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