Julia Lisa Papagno | Page 10

My second Mercedes from Flagship Motorcars. I recently purchased my 2016 C300 from Flagship Motor Cars. The treatment I received by the staff was Stellar! During the search for my vehicle, J I recently purchased my 2016 C300 from Flagship Motor Cars. The treatment I received by the staff was Stellar! During the search for my vehicle, Julialisa Papagno exceeded my expectations from beginning to end. This is why I feel that Julialisa is the Best Sales Person in the Automobile Industry. Somehow she sold me a car that I had not seen, but my instinct was to trust her. When I picked up my car it was perfect, everything I asked for, delivered all shiny and new with one dozen of beautiful red roses. I would also like to mention Julialisa's assistant Paige Babcock, was extremely helpful and patient when showing me all the features of my new vehicle. Also Alfred Aloiso, the Service Advisor has always and continues be there for me when needed. Alfred is the Number One Service Advisor in the industry. Paige, Alfred and myself had a few laughs when pointing out my new cars ammeneties. This is my second purchase from FlagShip Motors. The entire team was very well prepared, attentive and extremely accomodating. FlagShip Motors is a remarkable Team and I could not have asked for a better purchasing expierience. Thank you Julialisa, Paige and Alfred. I will be seeing you soon. Kind Regard, Joanne Centofanti More

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My 4th Mercedes from Flagship I just picked up my new Mercedes SUV., a GLE300d. The car is absolutely beautiful as I would expect from Mercedes. The dealer service was absolutely w I just picked up my new Mercedes SUV., a GLE300d. The car is absolutely beautiful as I would expect from Mercedes. The dealer service was absolutely wonderful as I would expect from Flagship! The sales team (Julialisa and Paige) and finance manager (Gil) made my purchase smooth as silk. The price was great, the attention was refreshing and the overall experience wonderful. Like I said above this is my forth purchase from this dealership and each time the service gets better and better. I also am impressed with the service department as I have had all my MBs serviced here. More

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Amazing customer service I recently traded my E320 for a used ML 350. Julia and Paige were fantastic attending to every detail. Professional and attentive to my needs . I w I recently traded my E320 for a used ML 350. Julia and Paige were fantastic attending to every detail. Professional and attentive to my needs . I would recommend this dealership without any reservations , More

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From GLK to GLC I was looking to trade in my 2012 GLK for the new GLC 300, so I spoke with my good friend Grace Cosco, Customer Care Mgr. Extraordinaire, who recommen I was looking to trade in my 2012 GLK for the new GLC 300, so I spoke with my good friend Grace Cosco, Customer Care Mgr. Extraordinaire, who recommended Julialisa Papagno. Julie is a perfect recommendation as she has been selling MB's at Flagship for many years. Julia set me up with a test drive in a new GLC 300, and I knew it was what I wanted. So then we worked on getting a Lunar Blue model which was enroute, along with a very fair trade on my GLK. From there it was on to meet with Darnell Caruso-Stewart, my former salesperson, the money lady to wrap up the deal. She made sure I knew what options would be the most benefit to me. On Friday, a week later the new GLC arrived, we received a call that it was in, and Grace had it washed and cleaned so my wife and I could look at it. The metallic Lunar Blue really shown in the sun. They had to do a couple of things to the car and it would be ready on Monday. Well it is New England in April and we had 4-5 inches of snow so we arranged to pick it up on Tuesday. The car was in the VIP room with a red bow and Julia gave me a dozen red roses. Paige Babcock and I met to go over the car. She really knows her MB's, and we looked at everything. I had many questions and she took the time to go over them. She made sure I knew how to operate the new car. She even said that if I ever had any questions in the future, do no hesitate to contact her. Since driving off in the new GLC, I have had numerous follow up calls and e-mails from everyone asking how I was enjoying my new MB! What a truly great team to work with. More

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Amazing Customer Service! Everyone at this dealership is so friendly! Tons and tons of customer 1:1 attention. I highly recommend this dealership. The roses they gave me for Everyone at this dealership is so friendly! Tons and tons of customer 1:1 attention. I highly recommend this dealership. The roses they gave me for my very first Mercedes was so sweet! More

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Best car experience of my life. From beginning to end I have nothing but good things to say. The staff that assisted me (Julia and Paige) were engaging, helpful and knowledgeable. From beginning to end I have nothing but good things to say. The staff that assisted me (Julia and Paige) were engaging, helpful and knowledgeable. I especially appreciated that they spent time showing me how everything worked in the car and graciously offered their help in the future to "stop by if I needed help in negotiating any of the car features". I would definitely return for my next car buy. I am very happy with the car and their services. Like I said in the beginning. Best car buying experience ever. Thank you and your staff More

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Excellent! I've now purchased my 3rd vehicle from Flagship and couldn't be more pleased with the level of service provided. My team at Flagship - and I call them I've now purchased my 3rd vehicle from Flagship and couldn't be more pleased with the level of service provided. My team at Flagship - and I call them my team because that's how it feels - always makes the process easy and comfortable. There are no heavy pressure sales, they simply provide options and allow me to come to my own determination of what my next vehicle will be. My team at Flagship was comprised of Derek Munroe (GSM), Julia Papagano, Product Specialist, Gil Otero, Finance Director and Paige Babcock, Product Concierge. Although each of them handled various roles during the sales process, they were all extremely professional and knowledgeable of the vehicles I was considering. I'd like to thank my team, as well as Flagship Motorcars, for providing another amazing experience. More

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best service ever I have always worked with Julia Lisa on my Mercedes, in the past I have received only the most top notch service and consideration from her and her te I have always worked with Julia Lisa on my Mercedes, in the past I have received only the most top notch service and consideration from her and her team. Recently I had an unfortunate accident and Julia Lisa was compassionate , prompt , informative , hard working and perfect. I am now behind the wheel of my second mercedes quickly because of her and will never consider any other car or dealership. She is Flawless. More

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Flagship Motorcars Being a first time buyer of a Certified pre-owned Mercedes, I have to say that it was a wonderful experience because of my sales manager Julia. I was Being a first time buyer of a Certified pre-owned Mercedes, I have to say that it was a wonderful experience because of my sales manager Julia. I was amazed at all the attention I received from her and how detail oriented she and her assistant Paige were. Julia was truly hands on with my purchase following up with me to make sure that I was satisfied and if I had any questions or concerns. All the folks at Mercedes that I met with were also courteous and helpful. I am extremely satisfied and will recommend Julia and her associates at Flagship Motorcars to my friends and family. I really feel a part of the Mercedes family. Always, N Foss More

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Fantastic Experience All Around Flagship provides the BEST customer service before, during and after your purchase. Everybody at the dealership is willing to help but I worked direct Flagship provides the BEST customer service before, during and after your purchase. Everybody at the dealership is willing to help but I worked directly with Julia and Paige. As usual they made the experience so pleasant, enjoyable AND gave me a fantastic deal. If your interested in buying a Mercedes do yourself a favor and go see Julia and Paige. I also worked with Justin Kloack in Finance. He was a pleasure to work with. All my questions were answered and he gave me a great deal on some post-sale extras! Anything less then Flagship Motorcars of Lynnfield and your not getting the best! More

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