Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 12

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.8
311 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

311 Reviews

Write a Review

311 Reviews of Julian Hernandez

March 12, 2020

Dealership Rating

Things were missed I was not the one bringing my car in for services. So I called the morning of and spoke to a female who told me that she would be sure to put notes i More

by kcarfaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 17, 2020

Fred Anderson Toyota of Sanford responded

Thank you for sharing your feedback on our service department. We understand your frustration and would like to make things right. When you have a moment, please reach out to our General Manager, Greg Davison, at (919) 895-6516.

March 09, 2020

Dealership Rating
Employee Rating

Easy access, Fast, short wait time, polite. But don’t remember who from services I talked to. Easy to get appointment, on or On line More

by Eastedj
Recommend Dealer
Yes
Mar 10, 2020

Fred Anderson Toyota of Sanford responded

Thank you for your feedback! Visit again soon!

February 25, 2020

Dealership Rating
Employee Rating

The people there are very nice. You do not feel uncomfortable at all, they treat you like a friend and don’t act irritated when you ask questions More

by LLESTER215
Recommend Dealer
Yes

Other Employees Tagged: Amanda Bruce, Byron, Jimmy. Jimmy always is so nice

Feb 26, 2020

Fred Anderson Toyota of Sanford responded

We truly appreciate your feedback. It was a pleasure to serve you!

February 23, 2020

Dealership Rating
Employee Rating

I love Fred Anderson Toyota . The service department is the best. All of the guys always help. Looking forward to the renovation coming soon. Great! #toyotaofsanfordforlife More

by HEYDAMEJIA
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Feb 24, 2020

Fred Anderson Toyota of Sanford responded

We absolutely love this review! Great hashtag, too! Visit again soon.

February 18, 2020

Dealership Rating
Employee Rating

We’re very pleased with the excellent service we received. Our vehicle had to be in the shop a number of days. Luther and the other reps kept us informed of developments. He arranged a loaner that w More

by SJT5704
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Dani Lopez, Luther White

Feb 20, 2020

Fred Anderson Toyota of Sanford responded

Thank you for this awesome five-star review! It was a pleasure to serve you!

February 06, 2020

Dealership Rating

Recall repair with ease! I have had several recall issues resolved at Fred Anderson Toyota in Sanford, NC They very present when I arrive and check me in quickly and easily f More

by INFO77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2020

Fred Anderson Toyota of Sanford responded

We really appreciate you taking the time to leave this review! Come back and see us.

February 01, 2020

Dealership Rating
Employee Rating

The best place to get your Toyota serviced! The service manager Bryan has done an amazing job continuously improving the service department with awesome employees like Chan, Luther, and Kyle who are always More

by Linda C.
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Feb 03, 2020

Fred Anderson Toyota of Sanford responded

Linda - thank you for this awesome review! Visit again soon.

January 30, 2020

Dealership Rating
Employee Rating

On our recent visit they were on time friendly and helpful in a clean and efficient setting including waiting room. Had the parts needed as promised. Hope they keep it up. More

by ROBERTOLDHAM47
Recommend Dealer
Yes
Jan 30, 2020

Fred Anderson Toyota of Sanford responded

Thank you for the review! You can count on us to keep it up!

January 29, 2020

Dealership Rating
Employee Rating

Very good service. I noticed a low tire pressure warning and stopped at the dealership. They noticed a nail in the tire and repaired it in 30 minutes. More

by ednelson1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES , Dani Lopez

Jan 29, 2020

Fred Anderson Toyota of Sanford responded

Thank you for sharing your experience. We hope to see you again soon!

January 29, 2020

Dealership Rating
Employee Rating

Very friendly and got my service complete but i have a low tire pressure gauge light that has been on for 6 months and addressed all 3 times i have been there. They say they will check it but it is still More

by stevedinkins67
Recommend Dealer
No
Jan 29, 2020

Fred Anderson Toyota of Sanford responded

Thank you for sharing your feedback. Please do not hesitate to reach out to us directly with any concerns you may have.

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