Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 31

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.8
311 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

311 Reviews

Write a Review

311 Reviews of Julian Hernandez

May 01, 2018

Dealership Rating
Employee Rating

Quick and Easy My experience was pretty uneventful. I was treated with respect from everyone. I even enjoyed a cup of coffee while I waited. I was there for less tha More

by Karen65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2018

Fred Anderson Toyota of Sanford responded

Karen, thank you for the five-star review. We're happy to hear your service was performed in under an hour. Come back again soon.

April 30, 2018

Dealership Rating
Employee Rating

They was helpful and the service was quick. Thanks guys. Everyone was very help. They was very attentive. The service was quick and prompt. The seating area was clean. They had refreshments and coffee. They More

by BARBIEKEJ1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White, Sweet lady who took my money. She was a doll

May 16, 2018

Fred Anderson Toyota of Sanford responded

Thank you so much for the review! We look forward to taking care of you again soon.

April 30, 2018

Dealership Rating
Employee Rating

Great staff and good waiting area Great staff helped me figure out my needed services. There was a large, clean waiting area as well with a child area, tables, couches, coffee, bottled More

by joeaugelloiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

May 02, 2018

Fred Anderson Toyota of Sanford responded

Thanks for the review, Joe. We're happy to hear our waiting area was comfortable and that the whole service experience was enjoyable. We look forward to taking care of you and your vehicle again.

April 30, 2018

Dealership Rating
Employee Rating

No appointment, no problem Car was towed in. Took me with no appointment. Technician talked me through releasing gear shift to get it in neutral over the phone. Great communi More

by Rickwelsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman

May 02, 2018

Fred Anderson Toyota of Sanford responded

Thank you so much for the positive feedback! We're glad our team solved your issue quickly. Come again soon!

April 27, 2018

Dealership Rating
Employee Rating

Three ( actually four ) visits to get a tire plugged. "Low tire" warning light was on and I kept getting blown off that it was the weather or some othert lame excuse. After personally using my tire gauge More

by bobandfrances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 30, 2018

Fred Anderson Toyota of Sanford responded

We're sorry to hear about your recent experience with our Service team. To further address your situation, please call our General Manager, Greg Davison, at (919) 895-6516

April 26, 2018

Dealership Rating
Employee Rating

Great work! Brought my vehicle in to have a DVD player installed and it took a little longer than expected but it was worth the wait because my kids enjoyed it la More

by Rdp28390
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

May 02, 2018

Fred Anderson Toyota of Sanford responded

Thanks for the review. We're glad you enjoyed our service even if took us a little longer than expected. Thank you for choosing us!

April 23, 2018

Dealership Rating
Employee Rating

Very friendly staff and accurate turn-around time. Always very friendly staff and accurate turn-around time for servicing my vehicle from start to finish, along with a clean free car wash every time! More

by ROB.HOWLAND
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

Apr 23, 2018

Fred Anderson Toyota of Sanford responded

Rob, thanks for the kind words! Our team is pleased to hear you enjoyed the service and that your car was ready on time. We'd love to see you again for your next service!

April 10, 2018

Dealership Rating
Employee Rating

Two thumbs up Excellent service, friendly people, clean facilities. I’ve been taking my car and my husband truck for service here for over a year. Never had an issu More

by ALLENLAURA6767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

Apr 10, 2018

Fred Anderson Toyota of Sanford responded

Thank you for being a loyal customer! We'll make sure to pass your praise along to our team; they love hearing from our happy customers. Enjoy your newly serviced vehicle!

April 04, 2018

Dealership Rating
Employee Rating

Listen to Customer Ordered TIRES prior to appointment;they were sold! Asked to call if problem;no call. Service Mgr. fixed but wasted most of my day for unnecessary prob More

by dycole50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Ahlmark, Jeff DeMeyer

March 31, 2018

Dealership Rating
Employee Rating

Awesome Service Every time I come in 🤗 Awesome Service every time I come in if something not right they will find a way to make it right. Very courteous and professional 🤗 Awesome More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

Apr 09, 2018

Fred Anderson Toyota of Sanford responded

Gloria, thank you for taking the time to write a review. We appreciate your business and look forward to serving you again. Thank you for choosing our dealership.

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