Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 30

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.8
311 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

311 Reviews

Write a Review

311 Reviews of Julian Hernandez

June 11, 2018

Dealership Rating
Employee Rating

Great Experience In and out in a hour with oil change, tire rotation, and complimentary wash. Here, they are always friendly and knowledgeable. I would recommend the More

by WALTER.MARTINIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2018

Fred Anderson Toyota of Sanford responded

Walter, thanks for choosing us! Our service team is always fast and professional, so we're happy to hear you thought the same. Enjoy your newly serviced vehicle!

June 06, 2018

Dealership Rating
Employee Rating

Friendly staff The staff was very accommodating and friendly. When I asked if my car would be finished soon they asked the technician and got me out as soon as possi More

by SarahB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2018

Fred Anderson Toyota of Sanford responded

Sarah, thanks for the review! We apologize for the initial delay, bu we're glad to see you got a discount for the extra wait. We look forward to taking care of you and your vehicle again.

June 01, 2018

Dealership Rating
Employee Rating

User friendly I had no issues making my service appointment, and had a very quick turnaround time, after I arrived. The folks in the service department explained ev More

by rajabiggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Bell, Bill Chaplin, Bryan Shaw

Jun 02, 2018

Fred Anderson Toyota of Sanford responded

Hi, thank you for your positive feedback! We appreciate you taking the time to share your experience with our service department. We look forward to helping you again in the future.

May 31, 2018

Dealership Rating
Employee Rating

Service Visit Service was Great plan on coming back as long as I own my car. I will recommend this dealership to all my friends family and coworkers. More

by reggie2890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Byron Butler

May 31, 2018

Fred Anderson Toyota of Sanford responded

Reggie - thanks for the 5-star rating. We are thrilled to hear you had a great experience with our service department. We look forward to helping you again in the future.

May 24, 2018

Dealership Rating
Employee Rating

Great service Pleased with today's service appointment. Able to make appointment on line and was greeted at door when arriving. Waiting area was neat and clean and More

by Top
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

May 30, 2018

Fred Anderson Toyota of Sanford responded

We're very happy to hear you enjoyed our Service Department and that your car was ready on time. Let us know if there is anything else we can do for you.

May 24, 2018

Dealership Rating
Employee Rating

A caring Dealership Service Center Wife loves this Dealership. She purchased the Avalon here and will purchase her next Avalon here. Service has been above expectations. All are courteo More

by roger3746
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

May 30, 2018

Fred Anderson Toyota of Sanford responded

Roger- Thanks for your feedback! We're thrilled to hear your wife had an amazing experience at our dealership. Come again soon!

May 20, 2018

Dealership Rating
Employee Rating

15k service and check engine light Great service. Got 15k service completed. Also had a defect in exhaust system. They ordered a new exahust system and will replace the whole exhaust. More

by Wifecar219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark, Jeff DeMeyer, Luther White

May 22, 2018

Fred Anderson Toyota of Sanford responded

We're so pleased to hear you had a positive experience with us. Thank you for your business and for the feedback!

May 10, 2018

Dealership Rating
Employee Rating

Customer service was without equal. Very professional and accommodating, timely and friendly. Appreciated my business and made me feel like old friends. Military friendly. Thank More

by DAKOOPSTA007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2018

Fred Anderson Toyota of Sanford responded

We're so happy to hear you had a great experience with us. Thank you for stopping by, and for the feedback!

May 10, 2018

Dealership Rating
Employee Rating

Everything was perfect from beginning to end Great service as I stated from beginning to end. Everyone that I came in contact with was super friendly. They make it so that you don't mind getting More

by CHERYLMOBLEY1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2018

Fred Anderson Toyota of Sanford responded

Cheryl, we're so pleased to hear you had a positive experience with us. Thank you for your business, and for the feedback!

May 04, 2018

Dealership Rating
Employee Rating

Inspection Chan is your number one employee,all went well people are nice,all went well fast and easy"........,,,,,car was h was nice But chan and ju,Ian More

by GATED12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman , Geoffrey Ahlmark

May 16, 2018

Fred Anderson Toyota of Sanford responded

Thank you for taking the time to leave us such great feedback! We are happy to hear you had such a smooth and comfortable experience at our dealership. We look forward to taking care of you again.

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