Julian Hernandez
Julian Hernandez at Fred Anderson Toyota of Sanford

Julian Hernandez | Page 4

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

Contact Me
4.8
311 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

311 Reviews

Write a Review

311 Reviews of Julian Hernandez

October 02, 2020

Dealership Rating
Employee Rating

As I have said in the past, Ged Anderson Toyota has been a pleasure to work with on all matters of service and beyond, I trust this will continue. More

by HEFFONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Oct 06, 2020

Fred Anderson Toyota of Sanford responded

Hello, your wonderful feedback and rating of Fred Anderson Toyota of Sanford mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2020

Dealership Rating
Employee Rating

Good job everyone was friendly and courteous. Efficient in scheduling. Car was ready on time. Service area was clean neat and organized. Employees we are alert and sensitive to customers needs More

by RKSTONE190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

September 29, 2020

Dealership Rating
Employee Rating

Had two recalls on vehicle. Appointment time was convenient with my schedule and notification of completion was prompt. Paperwork provided assured me that the recalled items had been replaced and a More

by PLUMSMITH
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Oct 06, 2020

Fred Anderson Toyota of Sanford responded

Hi! We're so happy the team here at Fred Anderson Toyota of Sanford was able to help you out! We sincerely thank you for the positive review and look forward to seeing you again soon!

September 28, 2020

Dealership Rating
Employee Rating

Love coming to Fred Anderson Toyota of Sanford. Everyone always makes you feel so great. Thank you for your GREAT service as always. See ya soon. More

by Jenniferalbrecht41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Fred Anderson Toyota of Sanford responded

Hello, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Sanford! If you have any further questions, please don't hesitate to reach out! Have a wonderful day!

September 28, 2020

Dealership Rating
Employee Rating

Charged me for an alignment on my truck that they never even did. they had to refund me The money when I called them on it. Makes me wonder how many other things they charge me for and never do will not be More

by JOE.DALRYMPLE20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: KYLE JAMES

Oct 27, 2020

Fred Anderson Toyota of Sanford responded

Joe, thank you for bringing this to our attention; we'd like the opportunity to address it with you directly. Please call General Manager Greg Davison at 919.895.6516 at your earliest convenience. Thank you.

September 27, 2020

Dealership Rating
Employee Rating

Easy to schedule appointment. First visit with my new Tacoma. Finished as scheduled. The Tacoma is great. Only thing needed tire rotation. Appreciated text telling me when it was finished. I'm More

by agd_cpa
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Sep 30, 2020

Fred Anderson Toyota of Sanford responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Sanford. Until the next time we meet, take care!

September 27, 2020

Dealership Rating
Employee Rating

As usual an excellent service , I was iin and out a little quicker than I expected and no issues with service department in any way at all More

by Aeverette65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, KYLE JAMES

Sep 30, 2020

Fred Anderson Toyota of Sanford responded

Hello, thank you for sharing your positive experience at Fred Anderson Toyota of Sanford! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 24, 2020

Dealership Rating
Employee Rating

Had appointment for oil service. Service answered questions and said service would be about an hour. After 1 hour and 45 min I walked out to service and asked if there was a problem. Service looked u More

by DLBARROW508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Fred Anderson Toyota of Sanford responded

Hello, we're glad to hear you enjoyed your visit to Fred Anderson Toyota of Sanford. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

September 24, 2020

Dealership Rating
Employee Rating

Terrible experience at this dealership.I had to return the next day to get the issue done. I feel they should check to make sure the issue is properly fixed and working before giving to the customer. More

by hoopertalley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Oct 27, 2020

Fred Anderson Toyota of Sanford responded

We're sorry to hear it sounds like your concern wasn't resolved the first time--this is certainly not the level of service we aim for. Please call General Manager Greg Davison at 919.895.6516 so we can get more details and aim towards resolving this. Thank you.

September 22, 2020

Dealership Rating
Employee Rating

Service is always fast and reliable. Employees are courteous and if I have to wait the facilities are nice and the wait is never too long. More

by FryeGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2020

Fred Anderson Toyota of Sanford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Sanford! We hope you have a great day!

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