Julian Perez

The price that you have advertised on/for the 2023 Honda Ridgeline is not your actual "asking" price. You place another $3700+ onto that original value with dealer-added, high profit items that a buyer does Ridgeline is not your actual "asking" price. You place another $3700+ onto that original value with dealer-added, high profit items that a buyer does/may not want/need and expect the customer to pay for them. We were, at first, surprised by the "add-ons" and then disappointed that the manager would not remove those charges. Another issue was Jimmy telling us that the dealership only had the vehicle in its possession since June 28, when it clearly has been advertised online for several weeks and the Carfax shows May 28 as the date it was offered for sale. Given Jimmy's comment regarding dealer possession, he lost any credibility in his statement that he had 2 other showings of that vehicle for that same day. And WHAT!?!?! Charging $1200 extra because we weren't going to finance through the dealers!! We were going to pay cash!! Since when is it more expensive to pay cash versus dealing with filling out finance papers (time spent by one of your employees and the customer), filing those papers, and verifying a customer's credit worthiness! Ridiculous! It was at that point that we realized any further time spent with Jimmy could/may not provide reliable information or a satisfactory conclusion to the negotiations, from our point of view. More

Report | Print

What a great experience I had at Volkswagen! Melissa was very patient, knowledgeable and kind. Melissa and her manager Julian truly helped with an obstacle I had and we were able to meet in the Melissa was very patient, knowledgeable and kind. Melissa and her manager Julian truly helped with an obstacle I had and we were able to meet in the middle. I literally passed a Volkswagen dealership near my house to visit the downtown location. I will do the same again. Thank you Melissa and Julian for such a great experience! More

by JANICEFENNELL Verified Customer Verified Customer

Report | Print

Great working with Ahad showers me all my options and got me out with a good deal. me out with a good deal. More

Report | Print

Only two complementary oil changes. Not a good selling point for reinvestment, we’ll look at other dealership when it’s time for a trade-in Not a good selling point for reinvestment, we’ll look at other dealership when it’s time for a trade-in More

by DREED1003 Verified Customer Verified Customer

Report | Print

Muhamad was very attentive and helped us get in the car we were looking for quickly we were looking for quickly More

Report | Print

The whole team was excellent to work with! They set me up with my new car with ease They set me up with my new car with ease More

Report | Print

Recently bought a Volkswagen Tiguan and I’m beyond happy with the experience! The car itself is everything I was looking for—comfortable, stylish, and drives like a dream. But what really made this purchase with the experience! The car itself is everything I was looking for—comfortable, stylish, and drives like a dream. But what really made this purchase special was the team that helped me. They were professional, knowledgeable, and made the whole process smooth and stress-free. I truly felt taken care of from start to finish. Highly recommend both, the car and the amazing people who made it happen! More

by Alexeidragalina Verified Customer Verified Customer

Report | Print

Great shop and staff. The service is smooth and quick and the waiting area is clean and modern The service is smooth and quick and the waiting area is clean and modern More

by 123 Verified Customer Verified Customer

Report | Print

always amazing! they helped me to get my first car, and have continued to provide great service. thank you! they helped me to get my first car, and have continued to provide great service. thank you! More

Report | Print

Julian was very kind and warm. Made me feel at home as if we were family. Everyone was very professional!!! I Will be coming back for sure for my next car in the future! Made me feel at home as if we were family. Everyone was very professional!!! I Will be coming back for sure for my next car in the future! More

Report | Print