Rocco Cesario
Rocco Cesario at Volkswagen of Downtown Chicago

Rocco Cesario

Pre - Driven Sales Manager

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
4.2
88 Reviews

Industry Experience

25 yrs, 1 mo

Languages Spoken

English English

4.2

88 Reviews

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88 Reviews of Rocco Cesario

May 16, 2026

Dealership Rating
Employee Rating

Mohammed was very knowledgeable and very patient with my car purchase. I had a ton of questions and concerns about the sale and he made sure I understood the entire process and answered all of my questions. More

by Tony towers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 16, 2026

Dealership Rating
Employee Rating

I received a text and call back within minutes of my inquiry, confirmed car was still available and made my way to the location, They also told me about parking and they would have the vehicle ready for More

by mburrage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Ahad Aamer , Daniela

April 07, 2026

Dealership Rating
Employee Rating

Horribly unprofessional. They gave a 3p appointment for a pre-owned test drive, and then kept telling us it would be only a few minutes until the car was brought out. At an h More

by dangiese1
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Ahad Aamer

April 03, 2026

Dealership Rating
Employee Rating

Ahad was very helpful and was clear and helpful in the process, did not get everything i wanted but got a fantastic are and a great price. He drove the same vechicle (id4) and had some good information ab More

by mburrage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 20, 2026

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Employee Rating

Increased price of vehicle by nearly $500. ..Mike (Owner) will not refund my money unless I write them a satisfactory review....No way...too many lies and decent More

by unhappy23
Sales Price Transparency
Purchase Time
Recommend Dealer
No

October 09, 2025

Dealership Rating
Employee Rating

Excellent is all i can Say, I Have been in the Automotive Industry for 43 years now Retired and I have many opportunities to work with many Dealership Owners and I have chosen again to lease with Alex and Ma More

by Davidincycling2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Danny Aguilera, Davis Luckett , Excellent Team

Oct 09, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Oct 09, 2025

Davidincycling2003 responded

Again. As soon as Alex Andreus called Mike Z. Michael was on top of this deal to the end delivery to me in Coral Springs FL

September 03, 2025

Dealership Rating
Employee Rating

"Five stars for VDT. Ahad was great to work with. The process was quick and easy, and we never felt pressured. Highly recommend More

by Undisputedlawww1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davis Luckett, Ahad Aamer

Sep 03, 2025

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2025

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Employee Rating

Excellent place to buy or lease a car or SUV, I leave at Miami and work with Rocco and Michael was pleasant, really was a great experience my wife and I lease a 2025 Tiguan Se R line , we get a great deal o More

by jose.bigott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Davis Luckett

Sep 01, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for choosing Volkswagen of Downtown Chicago! Please let us know if we can be of any more assistance.

August 31, 2025

Dealership Rating
Employee Rating

Experience was excellent, car i originally set appointment for was sold. However, still satisfied overall. More

by NIYOKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Oomens, Davis Luckett

Sep 01, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 31, 2025

Dealership Rating
Employee Rating

I bought the car two weeks ago and ordered the delivery service. Right now I still haven’t received the car I purchased. The process is too slow and my first purchase with their store is not smooth. More

by YCUI0311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Davis Luckett, Ahad Aamer

Sep 04, 2025

Volkswagen of Downtown Chicago responded

We're sorry to hear about your experience and would love to get to the bottom of it with you to see if there is something we can do to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out. Please reach out to Michael Zafiriou or Jay Jaber at 312-628-4839.

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