Julian Querino

Excellent service from the time I went in with no appointment, until the day I picked up my car service was excellent and this is not close to my house I normally go to mesquite but this will be wher appointment, until the day I picked up my car service was excellent and this is not close to my house I normally go to mesquite but this will be where I go from now on. Everybody was professional and nice and friendly, my vehicle was just like I took it in except the service that they did was fixed, I said that to say my experience with Kia mesquite when I would take it in when I picked it up they would of tore my windshield wipers up front and back and wouldn’t advise me that the service they did my air was not working still. So thanks that there is still people out there that care about their customers. More

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I appreciate them always smiling and make sure the customer gets the correct service and friendly customer gets the correct service and friendly More

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I want to give a huge thank you to Ause and Julian for the outstanding customer service they provided. From start to finish, they were professional, knowledgeable, honest, and truly went above and beyond the outstanding customer service they provided. From start to finish, they were professional, knowledgeable, honest, and truly went above and beyond to make the entire experience smooth and stress-free. The dealership staff made me feel welcomed and valued, and it’s clear they genuinely care about their customers. Communication was excellent throughout the process, and every question or concern was handled with patience and respect. If you’re looking for a dealership that delivers exceptional service and truly takes care of its customers, I highly recommend this team. Thank you again, Ause and Julian, for making this such a positive experience! More

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They were very professional and attentive to my needs and provided transportation to and from the dealership while taking care of my vehicle provided transportation to and from the dealership while taking care of my vehicle More

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They have went above and beyond for me each time I have been to this location I have bought two cars from here and even got my family to go and buy some also its an incredible dealership been to this location I have bought two cars from here and even got my family to go and buy some also its an incredible dealership More

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Friendly,clean. Inviting atmosphere, style. Customer focused. Staff helpful delivered on time as stated. Provision for customer- coffee . In addition vending mach Inviting atmosphere, style. Customer focused. Staff helpful delivered on time as stated. Provision for customer- coffee . In addition vending machines. More

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Great dealership I would return over and over again for these outstanding service! Thank you Southwest Kia these outstanding service! Thank you Southwest Kia More

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Julian was an Absolutely amazing person! Everything exceeded my expectations. The service was outstanding, everyone was friendly and professional, and the quality was top-tier. I will defin Everything exceeded my expectations. The service was outstanding, everyone was friendly and professional, and the quality was top-tier. I will definitely be coming back and highly recommend it to everyone!” More

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Julian, my service advisor was very professional, informative, and friendly. Please give this man a raise. informative, and friendly. Please give this man a raise. More

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My wife recently brought our vehicle in for a simple oil change. I scheduled the appointment myself and allowed extra time due to heavy morning rain. She arrived early, yet still waited over 3 hours with ou change. I scheduled the appointment myself and allowed extra time due to heavy morning rain. She arrived early, yet still waited over 3 hours with our very active 4-year-old. There is a kids room for customers, which we appreciated — until my son was bullied by two older kids (around 10–12) who turned out to be employees’ children. A kids room should be a courtesy for paying customers, not an unsupervised space for employees’ kids to disrespect guests. The service itself was just as disappointing. When I called to check on the delay, I only received excuses. After waiting 3+ hours, my wife assumed they would at least bring the car up for her. Instead, the vehicle was left outside the bay, and she had to go get it herself — while there were no other cars being serviced at that time. This is our third visit, and two out of three have been bad experiences. We chose to try a local dealership because our vehicle was purchased at Moritz (over an hour away), but now it’s clear why we didn’t buy from this location. Fool me once, shame on you; fool me twice, shame on me. We will not be returning. More

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