Jorge Malagon
Jorge Malagon at Southwest Kia - Dallas

Jorge Malagon

Client Service Advisor

Southwest Kia - Dallas

39650 LBJ Freeway South
Dallas, TX 75237

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4.8
23 Reviews

I’m Jorge Malagon, a Client Service Advisor at Southwest Kia Dallas, dedicated to delivering a service experience that’s honest, efficient, and tailored to your needs. I understand how important your vehicle is to your daily life, and I’m here to ensure it’s cared for with attention, transparency, and professionalism. Whether you're coming in for routine maintenance or a more complex repair, I’ll walk you through the process, keep you informed, and make sure all your questions are answered. My goal is to make every visit as smooth and stress-free as possible. At Southwest Kia Dallas, we believe in treating every guest like family—and I’m proud to be part of a service team that goes the extra mile to earn your trust.

Languages Spoken

English English

Spanish Spanish

4.8

23 Reviews

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23 Reviews of Jorge Malagon

August 06, 2026

Dealership Rating
Employee Rating

Mr jorager he got my car take and part and didn’t take long time and appreciate him and give him ten star and many more and Thanks More

by Regina Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Southwest Kia - Dallas responded

Regina, we're delighted to hear Mr. Jorager took such great care of your vehicle! We truly appreciate your kind words and five-star rating on behalf of the entire team here at Southwest Kia.

July 22, 2026

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The service department is inadequate. Not enough technicians to do repairs. I can only commend the service advisors. Especially Jorge and Ause they seem to really care about their custome More

by elou62
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Ause Al-Barghuthi

Jul 28, 2026

Southwest Kia - Dallas responded

We appreciate you taking the time to leave us some feedback. However, I apologize for your recent experience. We have taken on more customers, and we are expanding our technician base. If you'd like to discuss this further, please don't hesitate to reach out. Thank you. Jeffrey Thorpe - Service Manager - 469-772-7287

June 04, 2026

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My appointment was on time, and the service was done in a timely manner, with great service, More

by Meloneyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Southwest Kia - Dallas responded

Thank you for sharing your experience! We’re pleased to deliver prompt service and keep your visit running on time. We appreciate your support.

May 27, 2026

Dealership Rating
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When I made my appointment, they were very pleasant. Had to reschedule and they were very accommodating. The staff was friendly and facility was clean and comfortable. My consultant, Jorge, was great an More

by The Millers
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 28, 2026

Southwest Kia - Dallas responded

Thank you for sharing your experience with us, Millers! We're glad to have you as a customer and we hope to see you again at Southwest Kia.

April 01, 2026

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They have went above and beyond for me each time I have been to this location I have bought two cars from here and even got my family to go and buy some also its an incredible dealership More

by Diddymanpedigo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Southwest Kia - Dallas responded

Thank you for your continued trust and support! We’re grateful for your business and for recommending us to your family. We’re always here to help them at Southwest Kia!

January 16, 2026

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Jorge was great . Very professional and kept me up to date on my car status More

by Rosannameza1
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2026

Southwest Kia - Dallas responded

Thank you for the 5-star review. We are glad to hear that Jorge provided professional service and kept you informed throughout the process. We appreciate you choosing Southwest Kia and look forward to assisting you again.

December 13, 2025

Dealership Rating
Employee Rating

Professional, friendly and knowledgeable staff. Pleasant and comfortable environment. KIA associates are professional and take pleasure in caring for the customers of Kia Dealership. More

by sldnetwork silver
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi

Dec 15, 2025

Southwest Kia - Dallas responded

Thank you for the wonderful review! We're happy to hear our team made your experience comfortable and pleasant. We look forward to serving you again at Southwest Kia!

November 29, 2025

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Arrived at my appointment time All issues were addressed. Received an Uber ride home and another back to dealership, paid for by dealership. More

by Joe Frickle
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi, Michelle Gomez , Desaraie Chavez

Dec 01, 2025

Southwest Kia - Dallas responded

Joe, thank you for sharing your positive feedback about Southwest Kia. We hope to welcome you back next time!

November 27, 2025

Dealership Rating
Employee Rating

Went in for a chrome molding on the driver side door at the bottom of the window. The service technician Jorge does a great job and always has. But your people in the service department that does the work. More

by janetmdoerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi

Dec 01, 2025

Southwest Kia - Dallas responded

Thank you for sharing your feedback. We’re glad to hear Jorge consistently provides great service, and we appreciate your loyalty. We’re sorry the repair took longer than expected, and we’ll review this to help improve service times moving forward.

November 10, 2025

Dealership Rating
Employee Rating

It’s a good dealer because I buy 3 car on it and all staff very friendly More

by Juan Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

Southwest Kia - Dallas responded

Thank you for the review, Juan. We're honored you've chosen Southwest Kia for three of your vehicles. It's great to hear our friendly staff continues to earn your trust. We appreciate your loyalty and recommendation.

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