Julian Romero

My experience at Longo Toyota was beyond excellent. I went in to have a “recall” taken care of. The estimated time for this repair would be about 3 hours. The technician, Julian Romero, who checked I went in to have a “recall” taken care of. The estimated time for this repair would be about 3 hours. The technician, Julian Romero, who checked me in provided excellent customer service. Knowing that the repair could possibly take this long and how it would be such an inconvenience to wait for my vehicle, he provided me with a rental car. He also kept me informed of the status of my vehicle. He thought of all my needs. I consider that excellent customer service! It is much appreciated!! More

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Julian was very helpful and attentive throughout the duration of the service process. He kept me informed and offered clear explanations to any of my questions. duration of the service process. He kept me informed and offered clear explanations to any of my questions. More

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Julian is a great professional, very courteous and attentive in keeping us informed about every step of what was being done to our trucks. He kept us updated on the progress and the estimated time the attentive in keeping us informed about every step of what was being done to our trucks. He kept us updated on the progress and the estimated time they would be ready. A true asset to the company. Thank you very much for the extraordinary service we received. More

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Julian assisted me with servicing my car. He explained to me what was to be done and got me in and out of there in no time. Called and text me throughout the entire process. Highly recommende He explained to me what was to be done and got me in and out of there in no time. Called and text me throughout the entire process. Highly recommended Longo always takes care of me and my cars. More

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Great experience when service my car. Frim welcome, then advice, transportation to home and back. Communication was excellent. Will use again for future services and auto needs. Frim welcome, then advice, transportation to home and back. Communication was excellent. Will use again for future services and auto needs. More

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Love coming to Longo Toyota. They always know what they’re doing. Julian Romero was amazing and knowledgeable. They always know what they’re doing. Julian Romero was amazing and knowledgeable. More

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they have the best customer service in Southern California. I have my all three Toyotas service here. I would recommend Longo to all my family and friends. California. I have my all three Toyotas service here. I would recommend Longo to all my family and friends. More

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Julian took good care of my vehicle issue. Very professional and quick response. I will definitely come back to Longo Toyota in the near future..Thanks again Julian! Best Wishes, Jiaji Very professional and quick response. I will definitely come back to Longo Toyota in the near future..Thanks again Julian! Best Wishes, Jiaji More

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Daniel Lopez and his team are always a pleasure to work with. Communication and their professionalism & service really makes them stand out. with. Communication and their professionalism & service really makes them stand out. More

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The men there were sexist and disrespectful. Didn’t give me any answers to what was wrong and gave me the run around just to make money for a crap diagnostic that wasn’t needed and wasted my tim Didn’t give me any answers to what was wrong and gave me the run around just to make money for a crap diagnostic that wasn’t needed and wasted my time.truly thank you for your Blantant disrespect. More

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