Daniel Lopez

Daniel Lopez was really helpful and got what I needed for my tundra brake system my tundra brake system More

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Daniel Lopez is Excellent service guy, polite and very helpful 👍 very happy to knowing him, will like to see him again and again. helpful 👍 very happy to knowing him, will like to see him again and again. More

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I came in for a transmission fluid change. Met with Alex Leyva. After dealing with him for the 1st min, already had a bad vibe about him. He is the worst service advisor. Long story short, wen Met with Alex Leyva. After dealing with him for the 1st min, already had a bad vibe about him. He is the worst service advisor. Long story short, went directly to the service Mgr. Mr. M. Menendez. Give this man a raise and a bonus. He truly deserves it. Very professional and took care of business like it's supposed to be. 6 ⭐⭐⭐⭐⭐⭐ stars for Mr. Menendez. More

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Excellent service as always. Excellent work and didn’t recommend any work that was not necessary. Will be coming back again. Excellent work and didn’t recommend any work that was not necessary. Will be coming back again. More

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Longo Toyota exception all services. I bought my RAV4 Hybrid here. Daniel Lopez the best. I bought my RAV4 Hybrid here. Daniel Lopez the best. More

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I’ve been coming to longo Toyota for years now and every time I come I get excellent service. I want to thank my service representative Daniel Lopez for always making my time at longo Toyota a pleasant one. time I come I get excellent service. I want to thank my service representative Daniel Lopez for always making my time at longo Toyota a pleasant one. He always keeps me informed regarding my parts for my 2006 Toyota tundra and always returns my vehicle back in a timely manner. Thank you again Daniel Lopez. More

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I bought my car at this dealership 4 years ago and I’ve been going here since then for car services. I never had any issues, excellent service every visit till my recent visit. I live 25miles away, but I s been going here since then for car services. I never had any issues, excellent service every visit till my recent visit. I live 25miles away, but I still decide to drive to Longo because I don’t trust other dealerships close my home due to past negative experience. My appointment was at 10:30am. Normal check in was fine, I was told it was going to be ready by 2pm. Daniel offered a 24hour rental so I don’t have to wait 3 hours. I accepted. I went home with the rental with the thought it will be ready at 2pm. I returned the rental past 2pm and found Daniel at his booth. I asked him regarding my car because throughout my wait the status of my car has been on “Drop Off.” He informed me that a part was needed resolve an issue of my car. So the car will not be ready till the next day. I got upset that I was not informed ahead of time because I already have plans made throughout my day. So I told him to cancel that service and just do my usual maintenance check. He informed me that I still have to pay for the diagnosis fee and wait for another hour because we need to have a tech available. Now, I’m livid that I’m being told to pay for service that I want to cancel and still wait for another hour after waiting for 3 hours. I then requested to speak to someone higher up. Matt arrived and introduced himself. Very polite, professional, and understanding of the situation. He was transparent on his side of situation. Since my car is a Mirai they only have 5 tech specializing on Mirai cars which affected my experience. My advise to have avoided this inconvenience is, if your client has a Mirai that made a specific appointment for service make sure the Mirai Tech is scheduled the same hour and be available during that specific time slot. My car was sitting at their parking lot for 3 hours with nothing done till I voiced my complaint. I’m grateful that Matt expedited my maintenance service and took off my Window Wiper Replacement charge. I’m only leaving 2 stars because of Matt’s professionalism. I do believe in second chances, so I will return again. Another negative experience, my loyalty will no longer be with this place. More

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Great service very helpful they make the process super easy definitely recommend this dealership thank you easy definitely recommend this dealership thank you More

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Daniel Lopez and his team are always a pleasure to work with. Communication and their professionalism & service really makes them stand out. with. Communication and their professionalism & service really makes them stand out. More

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Great and fast service. The location is nice and clean. There are Starbucks and AAA in the same location for people that need the convenience. The location is nice and clean. There are Starbucks and AAA in the same location for people that need the convenience. More

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