Thien Nguyen

New Brighten Ford is in the process of taking of my issues. Looking forward to using their service department in the future. issues. Looking forward to using their service department in the future. More

by gwarren269 Verified Customer Verified Customer

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There was some confusion about the status of the vehicle being blue certified online, and having the certified license plate, not then the vehicle wasn’t actually certified, and I needed to pay for that ins being blue certified online, and having the certified license plate, not then the vehicle wasn’t actually certified, and I needed to pay for that inspection. More

by acegravy Verified Customer Verified Customer

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Great customer service, gave me all the information I was looking for, helped me find a great car with a great deal from new Brighton ford! Highly recommend if you’re looking for a great customer service exp looking for, helped me find a great car with a great deal from new Brighton ford! Highly recommend if you’re looking for a great customer service experience! More

by Ashleefrand2 Verified Customer Verified Customer

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The staff is always prepared to help the customer in which ever way there's a need for customer satisfaction. which ever way there's a need for customer satisfaction. More

by CHARLESADDAE94 Verified Customer Verified Customer

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All was well with 2 exceptions, both related to the vehicle prep. One tire was low, when the service dept put on the Saxon license plate holders, they misplaced the screws on the rear and substituted vehicle prep. One tire was low, when the service dept put on the Saxon license plate holders, they misplaced the screws on the rear and substituted with non-standard hardware. So now two sets of tools are needed to change the plates. I'll fix it myself, but the two "attention to detail errors" will not help me choose this dealer as my first choice for service. If you can't do the easy things, I wonder how good you are with the more complex tasks. More

by prheitz Verified Customer Verified Customer

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Thien is an excellent sales personnel with the best human relations with others I know relations with others I know More

by CHARLES.ADDAE94 Verified Customer Verified Customer

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They were easy to work with and went out of their way to make sure I had a positive experience. make sure I had a positive experience. More

by jpsmude Verified Customer Verified Customer

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T was so wonderful to deal with. He is so pleasant and funny, we were so glad he was there. Thank you T He is so pleasant and funny, we were so glad he was there. Thank you T More

by notarycam Verified Customer Verified Customer

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Good people to work with and a good experience in purchasing my vehicle from the dealer purchasing my vehicle from the dealer More

by dthell Verified Customer Verified Customer

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Words, words, words, words, words, words, words, words,words, words, words, words, words, words, words. words,words, words, words, words, words, words, words. More

by larry.d.meier1 Verified Customer Verified Customer

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