Steve Matters
Steve Matters at Secor Volvo Cars

Steve Matters

Finance Manager

Secor Volvo Cars

575 Broad Street
New London, CT 06320

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4.8
232 Reviews

Steve joined the team at Secor early in 2019 and enjoys every aspect of his role as Finance Manager. Steve strives to make every transaction smooth and efficient so our clients can get on the road to enjoy their new vehicle. Our goal is to make every interaction a truly exceptional experience. Steve enjoys spending time with his friends and family when he is not at the dealership. Stop in soon to meet Steve and the rest of the team at Secor Volvo!

Dealership Experience

7 yrs, 6 mos

Languages Spoken

English English

4.8

232 Reviews

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232 Reviews of Steve Matters

June 10, 2026

Dealership Rating
Employee Rating

I was looking for a particular car in a certain price range within 100 miles from my home. They had what I wanted and it was worth the 99 mile trip. More

by lmfheger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2026

Secor Volvo Cars responded

Thank you for choosing Secor Volvo Cars and sharing your experience. We're glad you found the car that met your needs. We appreciate your feedback.

June 01, 2026

Dealership Rating
Employee Rating

The staff was very helpful during the whole process. Our questions were answered. We were assured we could make an appointment and go back with further questions. More

by marlenesantucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

Jun 01, 2026

Secor Volvo Cars responded

Thank you for recognizing our team's efforts. We appreciate your trust in Secor Volvo Cars. Please reach out if you have any more questions.

March 31, 2026

Dealership Rating
Employee Rating

I find the entire staff - sales, contract & maintenance to be extremely helpful thorough and friendly. More

by randy.fahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Keith Mattingly , Julie Mei

Apr 01, 2026

Secor Volvo Cars responded

Thank you so much for your kind words, Randy! We truly appreciate you recognizing our team and we look forward to seeing you again next time here at Secor Volvo Cars!

December 29, 2025

Dealership Rating
Employee Rating

Excellent service. Worked with Diane G. who was so attentive, easy and wonderful to work with, and no pressure at all. Her attention to detail and responsiveness will d More

by shep964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

November 06, 2025

Dealership Rating
Employee Rating

Price was negotiated prior to coming in and kept to by the dealership. They were also good about running down available discounts that cost them nothing and saved me $1,000. More

by depalp1984
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mitchell, Sean Trafford

August 18, 2025

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Employee Rating

Sales person Steve was excellent; no pressure and answered all questions . Everything on time and efficient More

by patfedor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

May 04, 2025

Dealership Rating
Employee Rating

My first purchase of an automobile of this caliber; the 2025 Lotus Emira was quite a challenge. Sales staff at Lotus of New London (affiliated with SECOR Volvo) were very knowledgeable and helpful from my More

by STEPS_SANDPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Diane Gebhard, Eric Weiss, Keith Mattingly, Kayleigh Sweet, Anthony Mitchell , Bear Dalton, Tom Feeney, Julie Mei, Charlie and Rosa

April 20, 2025

Dealership Rating
Employee Rating

Excellent choices for vehicles, very professional sales and good customer service. Our salesperson, Diane, was knowledgeable and worked hard to find us the car we wanted. More

by lol.fearon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

April 03, 2025

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Employee Rating

Steve Plona was extremely knowledgeable, and the purchase experience was very pleasant. We have been long time Volvo customers and will be going back to Secor for all our Volvo needs. More

by jakob4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona

April 03, 2025

Dealership Rating
Employee Rating

I have been doing business with Secor for all of my last Volvo auto purchases and service and they provide the BEST in all catgories! I would highly recommend Secor Volvo and it;s exceptional staff members More

by mbuc21554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona, Sean Trafford

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