Julie Yoo | Page 6

A4 Service My A4 need some service. It got a little complicated than was expected. Julie walked me through all of the options. She even reached out to Audi of Am My A4 need some service. It got a little complicated than was expected. Julie walked me through all of the options. She even reached out to Audi of America to see what they could do to help. Overall I was extremely satisfied with all the effort and clear communication. More

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It was an absolute pleasure working with Julie throughout my service experience. She was an absolute delight to talk to, so personable and pleasant; made the dreaded service visit much more tolerable! my service experience. She was an absolute delight to talk to, so personable and pleasant; made the dreaded service visit much more tolerable! More

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On June 19th, I purchased the Audi Q5 and I’m very pleased thus far with the car. On June 26, I experienced trouble with the vehicle not allowing me to put the car in the Drive mode and displayed a w pleased thus far with the car. On June 26, I experienced trouble with the vehicle not allowing me to put the car in the Drive mode and displayed a warming signal to park vehicle. I had car towed to dealer that evening. The next morning at 8:00 am Dimitra A. , service department, called to let me know the car had been driven and assessed-found no warning. Dimitra reviewed with me what she thought was the issue and explained the car was in the PARK emergency mode. Julie, service department, assisted me by FaceTime to try to resolve the problem. I appreciate both ladies dedicated service. More

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Excellent customer service and quick service!! I was in and out without appointment! She answered all my questions and gave me great recommendations! Will be back for sure! Ask for julie yoo and out without appointment! She answered all my questions and gave me great recommendations! Will be back for sure! Ask for julie yoo More

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Julie is always very helpful and goes above and beyond to leave a smile on my face. She is a delightful asset to your business. leave a smile on my face. She is a delightful asset to your business. More

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Julie Yoo in service is one of the best in the businesss! She got me in and out of the dealer with virtually no wait time. That girl deserves a raise!! She got me in and out of the dealer with virtually no wait time. That girl deserves a raise!! More

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Anatas is awesome. he helped through the process quickly. 5 stars for him. I will come back and buy the car here again. Love it 5 stars for him. I will come back and buy the car here again. Love it More

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One of the best experiences from this top notch team. Never had a complaint about the quality of their work. The staff is professional, friendly and efficient. I highly recommend bringing your favorite A Never had a complaint about the quality of their work. The staff is professional, friendly and efficient. I highly recommend bringing your favorite Audi here. More

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Returning Customer I bought my car from Audi Silver Spring and I've had my car serviced with them multiple times now, my most recent visit I worked with Julie Yoo and Di I bought my car from Audi Silver Spring and I've had my car serviced with them multiple times now, my most recent visit I worked with Julie Yoo and Dimitra Anastasopoulous. Each time I visit I'm always blown away the quality of customer service, knowledge and work ethic of all the employees. Everyone is always eager to help, great at communicating/ responding, and not to mention friendly. I would recommend you come here to service your vehicle and for any future purchases. More

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Incredible Dealership Experience This was my most productive and professional car buying experience of over 20 new car purchases. Everyone at the dealership was responsive, supportiv This was my most productive and professional car buying experience of over 20 new car purchases. Everyone at the dealership was responsive, supportive, and responded with utmost professionalism. Alex too as much time as needed to ensure I fully understood all the vehicle functions and spent additional time with me long after the dealership closed. More

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