Julie Yoo | Page 6
Audi Exclusive Service Consultant
Audi Silver Spring
3151 Automobile Boulevard
Silver Spring, MD 20904
76 Reviews
Write a Review76 Reviews of Julie Yoo
July 16, 2020
Professional, respectful, and puts the customer first. Christian and Julie both worked with me and were very helpful. Will be coming back for my future service needs. Christian and Julie both worked with me and were very helpful. Will be coming back for my future service needs. More
Other Employees Tagged: Christian Fotos-Lawton
July 16, 2020
Quick and easy Easy to contact to schedule a service appt via an email to a service advisor,, quick scheduling (next day), Good service (did exactly what they said t Easy to contact to schedule a service appt via an email to a service advisor,, quick scheduling (next day), Good service (did exactly what they said they would do), quick turn-around (half a day), and very responsive More
July 12, 2020
A4 Service My A4 need some service. It got a little complicated than was expected. Julie walked me through all of the options. She even reached out to Audi of Am My A4 need some service. It got a little complicated than was expected. Julie walked me through all of the options. She even reached out to Audi of America to see what they could do to help. Overall I was extremely satisfied with all the effort and clear communication. More
June 29, 2020
It was an absolute pleasure working with Julie throughout my service experience. She was an absolute delight to talk to, so personable and pleasant; made the dreaded service visit much more tolerable! my service experience. She was an absolute delight to talk to, so personable and pleasant; made the dreaded service visit much more tolerable! More
June 27, 2020
On June 19th, I purchased the Audi Q5 and I’m very pleased thus far with the car. On June 26, I experienced trouble with the vehicle not allowing me to put the car in the Drive mode and displayed a w pleased thus far with the car. On June 26, I experienced trouble with the vehicle not allowing me to put the car in the Drive mode and displayed a warming signal to park vehicle. I had car towed to dealer that evening. The next morning at 8:00 am Dimitra A. , service department, called to let me know the car had been driven and assessed-found no warning. Dimitra reviewed with me what she thought was the issue and explained the car was in the PARK emergency mode. Julie, service department, assisted me by FaceTime to try to resolve the problem. I appreciate both ladies dedicated service. More
Other Employees Tagged: Dimitra Anastasopoulous
April 19, 2020
Excellent customer service and quick service!! I was in and out without appointment! She answered all my questions and gave me great recommendations! Will be back for sure! Ask for julie yoo and out without appointment! She answered all my questions and gave me great recommendations! Will be back for sure! Ask for julie yoo More
February 08, 2020
Anatas is awesome. he helped through the process quickly. 5 stars for him. I will come back and buy the car here again. Love it 5 stars for him. I will come back and buy the car here again. Love it More
Other Employees Tagged: Mike Mazak, Atanas Ivanov , Samuel Wright
January 30, 2020
One of the best experiences from this top notch team. Never had a complaint about the quality of their work. The staff is professional, friendly and efficient. I highly recommend bringing your favorite A Never had a complaint about the quality of their work. The staff is professional, friendly and efficient. I highly recommend bringing your favorite Audi here. More
Other Employees Tagged: Daniel Najjar, Brittany Flick, Dimitra Anastasopoulous, Peter Heard, Evan Singham , Christian Fotos-Lawton, Rachelle Urtecho

