Julie Yoo | Page 5

Love love love my Audi dealership! The folks at the service department are professional, transparent, and passionate about customer service. They are so delightful that I purposely never get a loaner w service department are professional, transparent, and passionate about customer service. They are so delightful that I purposely never get a loaner when I'm in for routine service. I bring my small dog with me and the whole team gives her belly rubs! 0h, my Q3 is also great 🙂 More

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Could not be more pleased with the courtesy of prioritizing the replacement of my flat tire. In from out of state for UMD graduation and you really bailed me out.....thank you! prioritizing the replacement of my flat tire. In from out of state for UMD graduation and you really bailed me out.....thank you! More

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Perfection at its finest. Everyone works so hard and always has a really nice attitude treat you like family I really appreciate all you guys!! blessings to all. always has a really nice attitude treat you like family I really appreciate all you guys!! blessings to all. More

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Ms. Yoo was courteous, attentive to detail, accommodating, reassuring; exhibiting exemplary levels of customer service ensuring customer confidence. As a new Audi owner and first-time customer accommodating, reassuring; exhibiting exemplary levels of customer service ensuring customer confidence. As a new Audi owner and first-time customer of Audi Silver Spring, I left feeling fully satisfied and would recommend this location for other Audi owners. More

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We are returning Audi owners thanks to their exceptional service. Atanas Ivanov made our buying experience smooth and stress-free. Highly recommend! Financing was quick and easy. Service for our former Audi service. Atanas Ivanov made our buying experience smooth and stress-free. Highly recommend! Financing was quick and easy. Service for our former Audi has always been excellent as well. More

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The Service Dept at Audi is bar none! Additionally my regular rep Christian always goes above & beyond to ensure my satisfaction. The team is always there to help, and they regularly keep my best interes regular rep Christian always goes above & beyond to ensure my satisfaction. The team is always there to help, and they regularly keep my best interest in mind. 10/10 Would recommend buying from Audi - Silver Spring More

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Julie was not very thorough in her explanation of the services and the price attached. She was not attentive to my question and didn't expand what the service I had done was. You could tell she just didn services and the price attached. She was not attentive to my question and didn't expand what the service I had done was. You could tell she just didn't care about the customer. Need someone more caring that greets customers through the door. I understand the staff is overwhelmed but this is unprofessional. More

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Excellent customer and technical service.Courteous staff Excellent customer and technical service. Courteous staff and very convenient to have a loaner. I don’t recall the name of the staff who tidied t Excellent customer and technical service. Courteous staff and very convenient to have a loaner. I don’t recall the name of the staff who tidied the car. He was very pleasant and the car was sparkling like new. Thank you! More

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Professional, respectful, and puts the customer first. Christian and Julie both worked with me and were very helpful. Will be coming back for my future service needs. Christian and Julie both worked with me and were very helpful. Will be coming back for my future service needs. More

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Quick and easy Easy to contact to schedule a service appt via an email to a service advisor,, quick scheduling (next day), Good service (did exactly what they said t Easy to contact to schedule a service appt via an email to a service advisor,, quick scheduling (next day), Good service (did exactly what they said they would do), quick turn-around (half a day), and very responsive More

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