Julie Zucaro | Page 2

The dealer makes it very easy to schedule appointments. I would strongly recommend this Subaru dealer to anyone looking to purchase or service their Subaru. I would strongly recommend this Subaru dealer to anyone looking to purchase or service their Subaru. More

by jamm Verified Customer Verified Customer

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Julie worked to find the vehicle that worked for us at a price that we could afford. This is our third Subaru from Janesville price that we could afford. This is our third Subaru from Janesville More

by twick2 Verified Customer Verified Customer

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I really like the salesperson this is the second car I bought from her I also found the service department to be very efficient bought from her I also found the service department to be very efficient More

by vkmaloney Verified Customer Verified Customer

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Our Janesville Subaru is a great place to do business. The staff is friendly and eager to help. The staff is friendly and eager to help. More

by canehls60 Verified Customer Verified Customer

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Best experience with a dealer that I’ve ever had. They were very friendly and knowledgeable. They were very friendly and knowledgeable. More

by fun4uw1 Verified Customer Verified Customer

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Julie and the rest of the crew were so nice to me and worked with me to get the car I wanted and the payment I could handle. Julie went out of the way to see that I got exactly what I was looking for in worked with me to get the car I wanted and the payment I could handle. Julie went out of the way to see that I got exactly what I was looking for in the second car I leased from her. She also helped several members of my family who leased cars from her. She is a jewel in your Subaru dealership. I plan to get leased cars from her in the future. More

by dhgsh1959 Verified Customer Verified Customer

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Local dealership, we have bought 2 cars and everyone is very helpful and professional. We do all our business here. very helpful and professional. We do all our business here. More

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The people are knowledgeable, helpful and friendly. Julie Zucaro was a pleasure to work with. Julie Zucaro was a pleasure to work with. More

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I originally posted this review to google, and the domain owner took the review down. Today I visited Janesville Subaru. After walking around for 15 minutes, I was approached by Julie Zucaro. I was loo owner took the review down. Today I visited Janesville Subaru. After walking around for 15 minutes, I was approached by Julie Zucaro. I was looking at a specific vehicle and started asking questions, of which, she had very little knowledge. After I practically walked her through the sale and specs of the vehicle I was interested and very educated in, since I had done my research. I have also wanted a model of this vehicle since I was 16. After providing her with a starting price that I was open to negotiating, and what I was looking for in compensation for my trade-in. She came back with some numbers. I was informed that I was unable to even test drive the car because, "WE ONLY LET SERIOUS BUYERS TEST DRIVE THIS VEHICLE". Which seemed very odd to me since I was offering a down payment and a trade-in of a quality 2011 vehicle. I then asked if she was open to any sort of negotiation and was turned down completely. When asking about the interest rates I was told "we do not discriminate on our interest rates". I proceeded to ask how my credit score would affect the rate and was told again "we do not discriminate on our interest rates". I asked her what she thought my credit score might be and how that would affect my rate, and she informed me that she had no way of knowing "because I am 23 years old". Which I found a little insulting since my credit score is in the mid-upper 700’s. If she would have asked I would’ve been more than happy to tell her this information. I did not know that age mattered in this specific interaction, but I guess it does to Janesville Subaru. After being insulted, I decided to walk away and proceeded to take my business elsewhere. After a short phone call with another dealership, I was able to find the same exact model that I had previously been looking for. I drove there, and was graciously allowed to test drive this vehicle, in which, I also decided to purchase on the spot due to their customer service. Julie, I appreciate your help today. However, I feel a little hurt by the way I was treated. I live in the area, and plan on being here for quite some time. With this being my first vehicle purchase, I was particularly looking to find a reliable dealership that I could continue to do business with as long as I am in the area. I am a little disappointed in Janesville Subaru since it is the closest Subaru dealership to me. I am now more than happy to drive the additional 25 minutes from my location based off the service I received elsewhere. More

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I was thrilled to work with Cassie..She went above and beyond for me.i will talk to everyone I meet about Subaru service Thank you beyond for me.i will talk to everyone I meet about Subaru service Thank you More

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