Julio Cortes

reason why hendrick motors sold it mistakes in finance dept affected my rating twice at least finance dept affected my rating twice at least More

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Very professional and pleasant experience. Ben White the salesperson was easy to work with. Thanks Ben White the salesperson was easy to work with. Thanks More

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Purchased an HR-V this past weekend and had a very professional and pleasant visit. The entire team was helpful and friendly. professional and pleasant visit. The entire team was helpful and friendly. More

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My Experience Was Amazing The Process Was Smooth I Will Likely Refer Family In Friends. Likely Refer Family In Friends. More

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Our car buying experience was smooth. Our rep Kevin V. was very knowledgeable about our vehicle and explained all the features before and after the test drive. He did a great job transiti Our rep Kevin V. was very knowledgeable about our vehicle and explained all the features before and after the test drive. He did a great job transitioning us to Julio, the finance officer, who also made it a great experience. Additionally all staff were very kind and patient with us having a little one with us during the process. More

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Kevin valenca is a great salesman he went to all the details in our new car and he is very knowledgeable i recommend the Hendricks Honda in pompano Beach for all services thank you Kevin details in our new car and he is very knowledgeable i recommend the Hendricks Honda in pompano Beach for all services thank you Kevin More

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Organizing the purchase of a vehicle from NYC for my FL student granddaughter could have been an administrative nightmare. Working with Kevin, Stanley, Julio and David the general manager were outstanding student granddaughter could have been an administrative nightmare. Working with Kevin, Stanley, Julio and David the general manager were outstanding, From the first inquiry through the sales process to vehicle pick-up service was 5-star and a 100% positive experience. Hendrick's Corp can be very proud of this dealership. More

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I purchased a car in December, and it has now been almost 70 days, yet I still haven’t received my temporary registration. While the salesman was a true professional and provided excellent service, the finan 70 days, yet I still haven’t received my temporary registration. While the salesman was a true professional and provided excellent service, the finance department—specifically Julio Coterez—has been a nightmare to deal with. He never responds to calls or emails, and his colleagues constantly cover for him with vague excuses, claiming they are "working on it" or that someone will "get back to me." They blame a third party, yet still claim they will file it and send it later to their titling agency. However, I later found out that they have their own titling department, making their excuses even more suspicious. I sent at least eight emails reminding Julio Coterez to send my temporary plates. He repeatedly promised that it wasn’t a problem and assured me he would take care of it. However, the next day, he was off, and I was told no one had access to his files. After that, he stopped answering my calls and never replied to my emails. Another finance team member, Peter, repeatedly gave me excuses just to get me off the phone, but nothing ever got resolved. They have ignored my concerns and talked down to me, as if I have no right to demand what I already paid for. My name is Marco McMickle, and I stand behind my claim. I am considering filing a complaint with the Florida Attorney General and will make sure others know about this dealership’s shady practices. This has been a disgusting experience, and I regret ever dealing with them. I will also be adding my emails and phone call logs to back up my complaint. THE AUTOMATED REPLAY ON THERE WEBSITE GOT ME NO WHERE More

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My sales person was Ron nice knolegeable sales man je contacted me and I Made appointment to go Look at the Honda HRV that I purchased from him ,he was very passion and gave me 100% Of his time , I am ha contacted me and I Made appointment to go Look at the Honda HRV that I purchased from him ,he was very passion and gave me 100% Of his time , I am happy with my purchase not only that he followed up with me to make sure that I got the second car Keys I really appreciate his Assistance and Iwill refer him to my friends More

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I have purchased 3 vehicles from Hendrick Honda and will come back for more. Thanks again come back for more. Thanks again More

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