Julio Herrera | Page 21

DIana B Wonderful service!!!! Friendly, knowledgeable, fast and accurate service. Beautiful place after renovation. Showroom is beautiful love the place. Ther Wonderful service!!!! Friendly, knowledgeable, fast and accurate service. Beautiful place after renovation. Showroom is beautiful love the place. There is nothing that needs improvement from the time you come in to the time you leave is a wonderful experience. More

by dbennett52 Verified Customer Verified Customer

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Outstanding from Beginning to End From the moment I entered the service center, I was impressed by the courteous, efficient manner in which the staff handled the problem, an open recal From the moment I entered the service center, I was impressed by the courteous, efficient manner in which the staff handled the problem, an open recall on my MDX. The work took over an hour, but the renovated sales area proved to be a very comfortable place to wait. Also, I enjoyed talking to Anthony and Julio about the new vehicles. I have already recommended Rallye Acura to others and will continue to do so in the future. Linda More

by LINDA Verified Customer Verified Customer

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Acura ILX Rallye is not bad. Julio is a good salesman. No problem dealing with. Finance guys no good. As with many, they will increase your payments just b4 you Rallye is not bad. Julio is a good salesman. No problem dealing with. Finance guys no good. As with many, they will increase your payments just b4 you pick up More

by BIJUG66 Verified Customer Verified Customer

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Excellent Customer Service In all honesty, this is the first dealership ever where I walked in and didn't feel pressured to buy something. When I first went to this dealership b In all honesty, this is the first dealership ever where I walked in and didn't feel pressured to buy something. When I first went to this dealership back in April, I dealt with Will Vergez and he was very knowledgeable and honest. When I was ready to purchase my 2019 TLX ASPEC, unfortunately Will was out of the office and worked with sales rep. Danny Park. Danny Park was extremely helpful and made the whole purchasing process very simple. The only thing I will mention as I recently got a flat tire and notice that no spare tire came with the vehicle and only an air compressor is to inform customers of this so that there isn't any surprises More

by Cam2019 Verified Customer Verified Customer

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Best experience EVER! I am taking this opportunity to tell anyone who is in the market to buy a car, just how pleasant of an experience I had at Rallye Acura in Manhassett. I am taking this opportunity to tell anyone who is in the market to buy a car, just how pleasant of an experience I had at Rallye Acura in Manhassett. I had been looking for a used car for about a month and in that time had experienced, unfortunately, my fair share of typical “used car salesman” dishonest, lazy, time wasting tactics! “Hey, come on in,” to see the car you called about and drive 20 miles to see it, only to, suspiciously find out the car was “JUST” sold and taken off the lot, “but let me show you this higher-priced one instead,” or “that’s the internet price sir, which means we don’t advertise the actual cost just a number and then we’ll happily add $3000 to the “cost,” just for coming in to see our car.” Thanks, but no thanks! I hate dishonest, sneaky sales tactics! Well that all ended the second I walked into Rallye Acura, and I mean the second I walked in. I was greeted by a lovely, friendly receptionist, Melissa, who made me feel like, not just that I was welcome there, but made to feel so comfortable. Within two minutes the used car manager, Paul Baltazar greeted me, not in a fake, you’re just a possible sale, type of way, he actually engaged me in a legitimate friendly conversation to learn something about me to help assist in trying to find the right car for me, and right away that made me feel like this place was different than everywhere else I had been in the last month. Paul was so nice, so interested in making my experience at Rallye perfect, so professional and so willing to show how different the Rallye experience was compared to everywhere else I’d ever been, and to ultimately show me THE car I had actually inquired about. I was there to look at a specific Acura MDX they had JUST posted on their website that fit my desired price range, low mileage and quality. Paul then introduced me to their top salesman Danny Park, and just to cut to the chase, I told my wife later that night, I feel like I might be friends with Danny for a long time. He also was, so nice, so cool, so honest, so willing to match me with the car I desired with no “used car salesman” shenanigans, just straight up honest, friendly, informative, sincere and accommodating. During my test drive, we actually had a serious, not about cars or a sale, conversation. Real life stuff, which was, in hindsight weird, but we immediately connected. I said to myself, “I want to buy a car from this guy,” and again, Danny never made it feel like I was just a sale, just two dudes working to find the right car. Danny said he was going to “beat up” Paul on the price of the car and get me more on my trade in, which I know is standard sales speak, but again, it didn’t feel that way. This car, which wasn’t even detailed yet because it was just turned in from a lease, was really a great match for my needs, but Danny and Paul made it seem even better. They just made me feel really special and assured me if this is the car I wanted they would make it work. Normally, I always attempt to take a car to my mechanic to get checked out independently, but they both assured me if anything was wrong with the car or not to my liking, they would fix it to my liking so when I finally left with the car it would feel brand new to me. Long story short, after eyeballing it for the first time, test driving it, working on fair trade-in value, financing terms and the other DMV paperwork and the rest of the small details that go into buying a car, I was in and out, in an hour and a half, with a new (to me) Acura MDX. An hour and a half. No lie! And I felt great about it! It was such a pleasant experience. I was literally smiling while talking to my wife on the cell on the ride home telling her about the experience. About 9 days later when I came to finally pick up my brand-spanking, new-to-me, freshly detailed, shiny, purring like a kitten car, with that new car scent, I was compelled to tell the GM of Rallye Acura, Joe Fillardo how much I appreciated the entire process. The big boss of Rallye Acura, Jay Rosenthal also went out of his way to welcome me to the Acura family and he promised me they would take care of me and my wife with this car. It was reassuring to know how many people made us feel special! Before I walked into Rallye Acura, I did some research on the car and the dealership and in the process found out my uncle had bought two of his five Acura’s from these guys years back and my uncle said, “if you can find buy a car from those guys, do it, because they will make you feel like a king. They’re honest, caring and so professional.” My uncle was spot on! The last layer of this review was Paul and Danny assuring me, Rallye Acura stands by their car. As this was someone else’s car before me, there were a few minor things that needed fixing, resetting, touching up or adjusting to make this feel like it was a new car again, at least a new car to me! Up to that point, all my dealing were with Paul and Danny, but then they both introduced me to their Service Manager Chad Tammaro, and the friendly, professional, comfortable service just continued. Again, another guy I knew had a job to do, but just connected with immediately. He assured me after talking to Paul and explaining the details of the little fixes, he would take care of anything and everything, to get all those little things up to par and make it feel like this is a new car. They took care of EVERYTHING willingly, professionally and so friendly and Chad said he was my guy going forward with the car. I have told this story to many people since I bought this MDX , my first Acura, and added, I can’t see myself buying another car in the future from anyone else, but Rallye Acura because of how great they have been to me and my wife from the first phone call inquiring about the specific car, through the purchase, to the minor fixes, to today. They said it, and absolutely followed through with all their promises of standing by their cars at Rallye. My advice, and I’m absolutely NOT being paid to say any of this, but go visit the fine people at Rallye and buy a car from them. You will feel great about it, as I did. They’re the best dealership I’ve EVER encountered. I love my “new” MDX. Glenn Petraitis More

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Buying an Automobile at Rallye Acura I had a seamless experience in buy a car at Rallye Acura, the process was stress free, pain free and fast. I would definitely recommend using this I had a seamless experience in buy a car at Rallye Acura, the process was stress free, pain free and fast. I would definitely recommend using this dealer in the future. More

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Professional No issues with lead salesperson and process went well. Junior salesperson not very knowledgeable. Pick up and closing went smoothly. Good follow up on No issues with lead salesperson and process went well. Junior salesperson not very knowledgeable. Pick up and closing went smoothly. Good follow up on sale and initial visit. More

by AFRESSLE Verified Customer Verified Customer

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Great experience Buying my Acura MDX was a great experience. It was easy and smooth with Jen and Julio helping me. Definitely recommend them ! Thank you Rallye Acura f Buying my Acura MDX was a great experience. It was easy and smooth with Jen and Julio helping me. Definitely recommend them ! Thank you Rallye Acura for a great experience ! More

by CARMENSAN31 Verified Customer Verified Customer

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Lease Excellent service and friendly help. Very organized dealership. Many colors and models are available . Also the wait time for sales and service is ve Excellent service and friendly help. Very organized dealership. Many colors and models are available . Also the wait time for sales and service is very good More

by KASOMENO123 Verified Customer Verified Customer

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Phenomenal experience From responding to my initial internet inquiry to the final sale this dealership is the best. Ari Nathan handled the entire transaction smoothly and From responding to my initial internet inquiry to the final sale this dealership is the best. Ari Nathan handled the entire transaction smoothly and efficiently. Financing arranged on the spot. Pre-owned vehicle delivered on day promised in mint condition. Highly recommend Rallye Acura More

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