Julio Lopez

Findlay Nissan Henderson responded

We’re really sorry to hear about your experience. What you described—miscommunication, missed details, and not being addressed correctly—is frustrating, and we understand why it left you feeling disappointed. This is not the level of care or attention we aim to provide, especially to someone who has recommended us in the past. Your feedback is important, and we’ll be addressing this internally to ensure better communication and attention to detail moving forward. If you’re open to it, we’d appreciate the chance to make this right. Please reach out to me directly so we can look into what happened and work toward a better experience for you. Thank you for bringing this to our attention. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your kind words! We’re glad to hear everything was helpful and that your appointment was right on time. We truly appreciate your recommendation and look forward to assisting you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your feedback! We’re glad to hear you appreciated the timely communication and that the financing process went smoothly. It’s great to know everything met your expectations at the time of purchase. If you ever have any questions or need further assistance, we’re always here to help. Enjoy your vehicle! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Unlock Excitement ​​​Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Nissan Henderson. Unlock Excitement ​​​Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Unlock Excitement Beau Hulse | Service & Parts Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5820 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Here at Findlay Nissan Henderson, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Unlock Excitement ​​​Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Unlock Excitement ​​​Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014

Findlay Nissan Henderson responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Findlay Nissan Henderson. We look forward to having you as one of our valued customers for many more years to come! Unlock Excitement ​​​Sara Serrano | Internet Director Findlay Nissan Henderson - Unlock Excitement! Mobile: 702-558-5816 295 Auto Mall Drive Henderson, NV 89014