Julio Ramirez | Page 11

I had to go back the next day for a part hanging down in the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the passenger seat that my wife found when she got in the car the night of service. Now a day after service a check engine light has come on. I get the run around from your service department individuals. I have been inconvenienced already and now I have to go back to the dealership again. They offered to come pick up the car but not leave a car for me. How am I supposed to do the things I need to do?? That is not acceptable. This has been a horrific experience. And to make things worse, the manager Julio is never around and in my experience never helpful. Since Nicole left the service department has been fair at best. More

by lfriedma Verified Customer Verified Customer

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I’ve had my cars serviced at Thousand Oaks Infinity and always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always r always been very happy with the quality of the service. I would recommend the service to anyone who owns an Infinity and wants their car to always run smoothly and the way the car is designed to run. More

by adeleandalanrubin Verified Customer Verified Customer

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Alba is amazing, very personable and professional. Excellent service experience. The service was quick and quality was excellent. Excellent service experience. The service was quick and quality was excellent. More

by tgarcia1219 Verified Customer Verified Customer

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Very kind , and work with excellence! Thank you very much it was a pleasure working with you Thank you very much it was a pleasure working with you More

by Yolanda Discusses Verified Customer Verified Customer

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This dealership is Very friendly and motivated to help solve problems and finish the job in a timely manner. solve problems and finish the job in a timely manner. More

by kimaree.t.gilad Verified Customer Verified Customer

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They are always polite and professional. They work fast too! I feel good going there knowing I can trust them. They work fast too! I feel good going there knowing I can trust them. More

by nlahijani Verified Customer Verified Customer

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Friendly staff, car was serviced immediately, service took less time than quoted. Gave me a cookie. took less time than quoted. Gave me a cookie. More

by Jb315 Verified Customer Verified Customer

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Knowledgeable and friendly customer service and shuttle driver. Quick service. Clean lobby and waiting area. driver. Quick service. Clean lobby and waiting area. More

by Mike Verified Customer Verified Customer

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Very efficient . Getting my car after service was a bit slow people were very nice Getting my car after service was a bit slow people were very nice More

by Rahbeej Verified Customer Verified Customer

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They provide excellent service! Appointment was easy to schedule and service was very fast. Will be coming back. Appointment was easy to schedule and service was very fast. Will be coming back. More

by jcole13 Verified Customer Verified Customer

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