Julio Ramirez
Julio Ramirez at INFINITI OF THOUSAND OAKS

Julio Ramirez | Page 10

Service Manager

INFINITI OF THOUSAND OAKS

3570 Thousand Oaks Blvd
Thousand Oaks, CA 91362

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4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of Julio Ramirez

July 21, 2025

Dealership Rating
Employee Rating

My experience with Patty and the rest of your staff was great. I was kept up to date on what was happening with my car and any issues that came up! I was treated very well and with a lot of respect. More

by chris.fisher0
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 20, 2025

Dealership Rating
Employee Rating

Good customer service good communication gave all the details necessary to work being done! Thanks More

by DMARAVILLAS18
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 05, 2025

Dealership Rating
Employee Rating

I always have a great experience with the service department. Everyone is very friendly and efficient. More

by snewbury1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patty Ramirez

July 05, 2025

Dealership Rating
Employee Rating

Service Alba Ramirez is the best She is honest, patient and more than helpful. Bought my M35 new from you in December 1999 (Yes) almost 16 years. She has helped more than I ever could expect. More

by Bob.kerkis
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

Representative needed to be more informative about our service plan. She kept stating we will need to pay for this and that. Everything was covered in our service plan and our warranty. More

by mcledesma
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

Jacob in the service department was very friendly helpful, and knowledgable. will schedule directly with him in the future. More

by uniquestar29
Service Price Transparency
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Recommend Dealer
Yes

July 02, 2025

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Employee Rating

Thank you Alba for taking care of us with our car! Excellent customer service again! More

by GILBERT.P.ESCUDERO
Service Price Transparency
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Recommend Dealer
Yes

July 02, 2025

Dealership Rating
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They were very knowledgeable on my issues and explained everything and took care of them in a timely manner. More

by vcronk
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia “Patty” Ramirez

July 02, 2025

Dealership Rating
Employee Rating

Prompt and very efficient service. Alba was fantastic in scheduling work and service was done in a better than expected time! More

by JNGTALMADGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alba Ramirez

July 01, 2025

Dealership Rating
Employee Rating

Service was great and Also the workers are very nice ! I will definitely will come back More

by san_67
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Bernstein

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