Julio Ramirez | Page 16

Patti & Julio are always on point and this time they went beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised beyond 5 Star service and took care of my major service issue while providing me with a courtesy vehicle and delivering the car weeks before promised More

by KERRY_GRIFFIN Verified Customer Verified Customer

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Service was great Alba was very helpful and courteous everything went well and my car came back very clean everything went well and my car came back very clean More

by soher Verified Customer Verified Customer

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The service here is the best! I have been a customer here for almost 15 years and they have never let me down. I wouldn’t bring my car anywhere else I have been a customer here for almost 15 years and they have never let me down. I wouldn’t bring my car anywhere else More

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Great customer service and work was done in the time it was completed. Friendly attitude and concerned about my vehicle needs. was completed. Friendly attitude and concerned about my vehicle needs. More

by Rosemaryanaya6 Verified Customer Verified Customer

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Very pleasant visit for service. Jacob Greene is kind, knowledgeable and made my visit a pleasant one. Jacob Greene is kind, knowledgeable and made my visit a pleasant one. More

by smitttty Verified Customer Verified Customer

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TO Infiniti is amazing! They are professional. friendly and the dealership is pleasant and comfortable. I have purchased multiple cars over the years and all my services ha They are professional. friendly and the dealership is pleasant and comfortable. I have purchased multiple cars over the years and all my services have been done there. More

by SHOES2DI42 Verified Customer Verified Customer

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I have been coming to Infiniti of Thousand Oaks since 2009. The people there are terrific and the service is outstanding! I wouldn’t take my car anywhere else! 2009. The people there are terrific and the service is outstanding! I wouldn’t take my car anywhere else! More

by jacquelinwells Verified Customer Verified Customer

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Patricia was excellent as usual, and provides great customer service. She takes the time to listen to your needs, offer suggestions, and keeps you informed about the status of your vehicle. Keep up the customer service. She takes the time to listen to your needs, offer suggestions, and keeps you informed about the status of your vehicle. Keep up the great work! More

by TFESMIRE Verified Customer Verified Customer

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Easy to schedule. Prompt service. Nice people. Had my car back pretty quick. I’ll be back. Prompt service. Nice people. Had my car back pretty quick. I’ll be back. More

by davemacauley Verified Customer Verified Customer

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My fuel door cover wouldn’t open and I only had 50 miles range. I was in a jam and the dealership took advantage. My car was there three days, since the part wasn’t ordered timely. On day 2, I requested range. I was in a jam and the dealership took advantage. My car was there three days, since the part wasn’t ordered timely. On day 2, I requested a loaner, but Brian Fudunberg said he couldn’t help me there. The dealership charged me $650, which included $275 for the part. I found the same part on google for $175 (OEM - Infiniti USA). Also, the dealership did an inspection and recommended items that were recently serviced (e.g., spark plugs). The service writer didn’t do a good job keeping me appraised of status and didn’t return my phone calls. Overall, nothing good about the experience. I won’t be back to Infiniti of Thousand Oaks! More

by Asonshine100 Verified Customer Verified Customer

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