Julio Ramirez | Page 5

We have been going there since 2004! We bought another Infiniti last year because not only is it great car but because of the service department. We’ve dealt with Alba for years and she We bought another Infiniti last year because not only is it great car but because of the service department. We’ve dealt with Alba for years and she gives 100%+ excellent service! Best service department ever and we’ve dealt with a lot over the years with different cars. A HUGE Thank You!! More

by teddiepoo2 Verified Customer Verified Customer

Print

My 20 year old G35 had some big issues to be dealt with. Every one of them were solved. Altho 2 days was a long time to wait, Brian checked in with me at different times to keep me updated on progress. Every one of them were solved. Altho 2 days was a long time to wait, Brian checked in with me at different times to keep me updated on progress. The technicians were very thorough and drove the car for 8 miles to make sure all was well with one particular issue. The report was very explicit and helpful. Brian even requested that the leather inside of the car be reconditioned and that was a great touch. I love my car! Part of that is because of the Thousand Oaks dealership people. Every one of them was/is friendly and helpful, from check-in to pay and go. Thank you!!! More

Print

We have purchased several Infiniti’s now own two and a Nissan the sales staff is awesome and service has always always exceeded our expectations. They are wonderful engaged attentive Nissan the sales staff is awesome and service has always always exceeded our expectations. They are wonderful engaged attentive More

by ttaylorwfa Verified Customer Verified Customer

Print

Your welcome team to the service and exit department are top notch thank you much top notch thank you much More

by gloria.harvey Verified Customer Verified Customer

Print

Alba was very helpful. The house pickup option was great. Everyone at Infiniti TO is great. The house pickup option was great. Everyone at Infiniti TO is great. More

by smkoeh Verified Customer Verified Customer

Print

Alba in the service department did a wonderful job servicing my Infiniti. She keep me informed as to the status and made the experience better. servicing my Infiniti. She keep me informed as to the status and made the experience better. More

by Dbrown93063 Verified Customer Verified Customer

Print

Patty was great. She explained what was needed to fix my car and didn’t coerced me into something. She also arranged a loaner while my car was being fixed. Great s She explained what was needed to fix my car and didn’t coerced me into something. She also arranged a loaner while my car was being fixed. Great service. Thanks More

by noel.mildred.bautista Verified Customer Verified Customer

Print

I took in my vehicle for an oil change and recieved great service from Brian. Keep up the good work! service from Brian. Keep up the good work! More

by noyoladan Verified Customer Verified Customer

Print

Excellent service definitely will go back Excellent customer service and very friendly Also the cashier was very fiendly and Helpfull customer service and very friendly Also the cashier was very fiendly and Helpfull More

by Josegaribay Verified Customer Verified Customer

Print

They always get me in when I need to get my service done in a timely fashion in a timely fashion More

by petesalazar22 Verified Customer Verified Customer

Print