Julio Ramirez | Page 6

As usual, Alba took good care of me from appt to driving off the lot. I booked an oil change and she was able to get me out and service completed in a timely manner. The office staff came around offering co off the lot. I booked an oil change and she was able to get me out and service completed in a timely manner. The office staff came around offering coffee, water and cookies. It was a nice touch during the wait. More

by egichon Verified Customer Verified Customer

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Excellent customer service representative. Friendly and communication was great during the entire process. Definitely will return in the future. Friendly and communication was great during the entire process. Definitely will return in the future. More

by Afton.stratton Verified Customer Verified Customer

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Brian provided excellent service at my recent appointment for an oil change and vehicle inspection. for an oil change and vehicle inspection. More

by lorik Verified Customer Verified Customer

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Long time customer. Dealership has great personnel in the service department. Julio is a very big reason why I keep coming back. Quality work by the mechanics. Good Dealership has great personnel in the service department. Julio is a very big reason why I keep coming back. Quality work by the mechanics. Good service writers. More

by cbsnare Verified Customer Verified Customer

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Thank you for fixing my battery on my car. I appreciate the car wash as well. I am a loyal customer for almost 20 years! Love you guys : ). I appreciate the car wash as well. I am a loyal customer for almost 20 years! Love you guys : ). More

by realtorkeys Verified Customer Verified Customer

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This services center is always great! Great service! Great attention to the costumers! Thank you for the quality work Great service! Great attention to the costumers! Thank you for the quality work More

by ismarardon44 Verified Customer Verified Customer

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Julio and his team are absolutely terrific—they are exceptional in every single way—I wouldn’t let anyone else service our two Infinitis ! exceptional in every single way—I wouldn’t let anyone else service our two Infinitis ! More

by cwelin Verified Customer Verified Customer

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I will never take my car to be serviced at any other dealership. If it isn't broke don't fix it, you'll lose. dealership. If it isn't broke don't fix it, you'll lose. More

by lmcohen Verified Customer Verified Customer

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I had an exceptional experience at Thousand Oaks Infiniti. From the moment I arrived, I was treated with professionalism, respect, and genuine care. Patricia went above and beyond to make sure every Infiniti. From the moment I arrived, I was treated with professionalism, respect, and genuine care. Patricia went above and beyond to make sure every detail was handled seamlessly, and her knowledge of my vehicle and service history was impressive. The service team was customer-centered, making the entire process smooth and stress-free. What stood out most was the commitment to customer satisfaction as they listened carefully, answered every question thoroughly, and kept me updated on the status on my vehicle. The facility itself was welcoming, clean, and well-organized, reflecting the high standards of the Infiniti brand. If you’re looking for exceptional service and a team that truly values its customers, I highly recommend the Thousand Oaks Infiniti Service Team. More

by samilton Verified Customer Verified Customer

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Customer service is outstanding. I work with Alba in service for well over 10 years and she has taken care of us to the extreme. I work with Alba in service for well over 10 years and she has taken care of us to the extreme. More

by olga1449 Verified Customer Verified Customer

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