Julyann Santiago
Julyann Santiago at Elder Mitsubishi - Killeen
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Julyann Santiago | Page 2

F&I Manager

Elder Mitsubishi - Killeen

5000 E Central Texas Expy
Killeen, TX 76543

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5.0
168 Reviews

Hey there! My name is Julyann, which is pronounced (Julieann). A little about me, I’ve had the opportunity to work in the customer service field for over 20 years. Throughout my 20+ years of experience, I have been involved in training and development, management, and finance. I have always been determined to work the extra mile to make my customers have the best experience possible. Recently, I worked helping our civilians and service member community pursue better education and a new employment opportunity as they transitioned out to the civilian world; seeking a better future for themselves and their families. Today, I continue to assist both communities with securing a vehicle that would take care of their needs. My focus is to help you accomplish your vehicle goals, at the end of the road, your success becomes my success, and I am here every step of the way.

Dealership Experience

1 yr, 10 mos

Industry Experience

1 yr, 10 mos

Languages Spoken

Spanish Spanish

5.0

168 Reviews

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168 Reviews of Julyann Santiago

April 05, 2024

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James kept me well with my payment budget and I walked out with an upgrade. More

by aprilbehr
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Mathis

Apr 07, 2024

Elder Mitsubishi - Killeen responded

Aprilbehr, we're happy you found our staff so supportive during your experience here at Elder Mitsubishi-Killeen. We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Elder Mitsubishi-Killeen! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

April 04, 2024

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Great dealership. Friendly staff willing to go above and beyond for their customers. Highly recommended. More

by rhetthoffman22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lorraine Breedlove, Daniel Miranda, Jose Feliciano , Ethan Allison

Apr 05, 2024

Elder Mitsubishi - Killeen responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us at Elder Mitsubishi-Killeen and that our friendly staff went above and beyond for you. If you need anything else, feel free to reach out.

March 31, 2024

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Bri was so helpful! We came in the last hour of the day, the day before a holiday, and she and David worked together to make sure we got what we needed at an amount we w More

by Jmhall1206
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Mallonee, Briana Gonzales

Apr 02, 2024

Elder Mitsubishi - Killeen responded

Thank you for sharing your experience! We're thrilled to hear that Bri and David provided you with exceptional service and made your car buying experience smooth and comfortable, even during a busy time. If you ever need assistance in the future or have any questions, feel free to reach out. We look forward to serving you again at Elder Mitsubishi-Killeen!

March 30, 2024

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Rodrick Mathis gave great customer service. I hardly do reviews but the world needs to know about this salesman. I had my twin boys with me and he was extremely patient, offered them popcorn an More

by Minique'
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jose Feliciano, Rodrick Mathis

Apr 02, 2024

Elder Mitsubishi - Killeen responded

Thank you for taking the time to share your experience! We're thrilled to hear that Rodrick provided you with excellent customer service and made your visit enjoyable, especially with your twin boys in tow. . If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your recommendation, and we look forward to serving you again at Elder Mitsubishi-Killeen!

March 30, 2024

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My experience was enjoyable and everyone was very professional. I would recommend others to come here. More

by Jaxonmjagers
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Briana Gonzales

Apr 02, 2024

Elder Mitsubishi - Killeen responded

Thank you for sharing your feedback! We're delighted to hear that you had an enjoyable experience with us and that our team provided you with professional service. Your recommendation means a lot to us, and we appreciate your trust in Elder Mitsubishi-Killeen. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to welcoming you back!

March 22, 2024

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Very humble and they help me in every prospective even on my Insurance not all dealerships does that iam very pleased iam very grateful and blessed 🙏😊 More

by rebeca.puga01
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Recommend Dealer
Yes
Mar 24, 2024

Elder Mitsubishi - Killeen responded

Rebeca.puga01, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Mitsubishi-Killeen! We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Elder Mitsubishi-Killeen! Please don't hesitate to let us know if there's anything else we can do for you. Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

March 19, 2024

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Rodrick was amazing! I was able to drive off the lot with 2023 truck! He was very professional and got everything done in a timely manner. I highly recommend him! More

by Mcater
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Mallonee, Rodrick Mathis

Mar 21, 2024

Elder Mitsubishi - Killeen responded

Hello, Thank you for your glowing review! We're delighted to hear that Rodrick provided you with excellent service and helped you drive off in your new 2023 truck. We'll be sure to pass along your kind words. Enjoy your new ride!

March 15, 2024

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Staff was amazing. Very patient with me during the entire buying process. I love my new 2024 outlander. More

by A.McAllister
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Recommend Dealer
Yes
Mar 17, 2024

Elder Mitsubishi - Killeen responded

Thank you! We're thrilled to hear that our staff provided you with amazing service and was patient throughout the buying process. Enjoy your new 2024 Outlander, and if you ever need anything else or have any questions, feel free to reach out.

March 13, 2024

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Everything went smoothly with Rodrick Mathis, he said he’ll get me into a vehicle today and he did. Thank you so much. Go by Elder Mitsubishi in Killeen and ask for Rodrick Mathis and trust me he’ll make More

by Sropati30
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Recommend Dealer
Yes
Mar 15, 2024

Elder Mitsubishi - Killeen responded

Hello Valued Customer, We're thrilled to hear that Rodrick Mathis provided you with such a smooth and efficient experience! Thank you for recommending us and for trusting us with your automotive needs. Enjoy your new vehicle and thank you for choosing Elder Mitsubishi!

March 11, 2024

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Our experience was phenomenal in every way. All of our questions were answered with no high pressure, a great test drive, and a seemless closing process. It’s such a relief and joy to have a re More

by iambeckybrown
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Mallonee , Natavya Gadlin

Mar 13, 2024

Elder Mitsubishi - Killeen responded

Thank you for your kind words! We're delighted to hear that your experience with us was phenomenal from start to finish. Please don't hesitate to reach out if you need anything in the future. We truly appreciate your recommendation.

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