Junior Alvarez | Page 5

This is the first time we purchase Lexus I like the dealership it’s nice clean and friendly and the sales person was very kind and helpful explain me all I need to know dealership it’s nice clean and friendly and the sales person was very kind and helpful explain me all I need to know More

by ewwasik Verified Customer Verified Customer

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Lexus of Orland, An excellent team of experts to assist with car buying with no hassle and drama. Initial call to online sales rep. Megan Stubbe ---This Human is Amazingly Awesome, to Sales Moe Daoud, this with car buying with no hassle and drama. Initial call to online sales rep. Megan Stubbe ---This Human is Amazingly Awesome, to Sales Moe Daoud, this gentleman who literally holds you by your hand to learning every aspect of the car, to finalizing retail contract with the amazing Mr. Ziad Altamimi. Lexus of Orland is where you want to purchase your next car whether it may be a New, Used, Parts and or Service. Also a quick shout out to Mr. Junior Alvarez assist with a last minute repair. More

by ASKENETH Verified Customer Verified Customer

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Excellent service Salesman Aiman was very helpful Quick response to all questions and phone Will receive any time Quick response to all questions and phone Will receive any time More

by va110355 Verified Customer Verified Customer

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I had to visit this dealership twice to meet the perfect salesman and sales manager. The first time I came out, the first salesman started out good, once I started asking follow up questions he stopped resp salesman and sales manager. The first time I came out, the first salesman started out good, once I started asking follow up questions he stopped responding all together. One I went back the following day I met the most pleasant salesman (Marek) and the best sales manager ever(Junior). They were both great and helpful. I purchased the truck on day two. Once I went to the finance manager (Ziad), he was absolutely terrible. He was very condescending. He attempted to bully me into his financing even after I told him multiple times that I had my own. I also emailed him the next morning to assure him that I would be bringing in the check from my finance company and again his response was terrible and condescending. I felt bullied and I felt as if he was attempting to force his own agenda on me. This isn’t the way anyone should be treated and if it hadn’t been for the great salesman and great sales manager I wouldn’t have purchased the truck of my dreams and would have given my review the absolute least amount of stars possible. I definitely would have spread the news about this dealership and it’s treatment to customers. For the amount of time and effort a person is spending to make sure they are making a great purchase, it should be reciprocated with great service. A person should leave feeling good about their purchase not bullied or pressured in anyway. I’m very grateful for Junior and Marek for their part in making my purchase experience ok. More

by MZCRAIG4 Verified Customer Verified Customer

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Buying a car was quick and easy very friendly staff. Everyone was friendly and would ask if you were helped even if someone already did. Was offered water or coffee every so often which was nice that th Everyone was friendly and would ask if you were helped even if someone already did. Was offered water or coffee every so often which was nice that they think of their customers like that! More

by wmarzec123 Verified Customer Verified Customer

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An excellent and professional group of folks to work with. I can’t thank Sammie and Junior enough. with. I can’t thank Sammie and Junior enough. More

by JAZZYTONI Verified Customer Verified Customer

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Great atmosphere quick service honest right away thru text witch helped make the decision to drive the distance text witch helped make the decision to drive the distance More

by ROBINS.M.CHRISTOPHER Verified Customer Verified Customer

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