They were honest about price .
Took time to explain everything. No complaints about the process
Took time to explain everything. No complaints about the process
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by avila837
Verified Customer
Verified Customer
Jan 03, 2025 -
Quality Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us at Quality Chevrolet Escondido. We pride ourselves on honesty and transparency, and it's great to know that our team took the time to explain everything thoroughly. We appreciate your support and look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Awesome customer service.
The sales colleagues were very responsive and returned calls quickly. Had a very pleasant experience when purchasing our veho
The sales colleagues were very responsive and returned calls quickly. Had a very pleasant experience when purchasing our veho
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by SARAHNICOLERIVERA54
Verified Customer
Verified Customer
Jan 03, 2025 -
Quality Chevrolet responded
Thank you for your wonderful review, Sarah Nicole! We’re thrilled to hear that you had an awesome experience with our team at Quality Chevrolet Escondido and that our sales colleagues provided responsive service. We appreciate your feedback and hope to see you again for any future vehicle needs! Enjoy your new vehicle!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Got out the door price quote in writing with all the
incentives included after sending all the required documentation! Sales tried to pull a fast one on me Giving me a $1k more expensive quote. I left .
incentives included after sending all the required documentation! Sales tried to pull a fast one on me Giving me a $1k more expensive quote. I left . Be aware.
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by Joe
Other Employees Tagged:
Roman
Dec 31, 2024 -
Quality Chevrolet responded
Thank you for sharing your experience with us, Joe. I understand how frustrating it can be to receive inconsistent pricing information. At Quality Chevrolet Escondido, we strive for transparency and appreciate your feedback as it helps us improve our processes. If you feel comfortable, please reach out to me directly so I can address your concerns and assist you further. Your satisfaction is important to us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
ROMAN TORRES WAS GREAT.
Greeted me in the lot. Showed me vehicles on hand that fit my reqs, picked one, test drove before we even went in the building. Roman is professional
Greeted me in the lot. Showed me vehicles on hand that fit my reqs, picked one, test drove before we even went in the building. Roman is professional and thorough. Fully explained the veh operations and capabilities. I would recommend Roman to anyone chevy shopping in Escondido.
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by tpsmolan57
Verified Customer
Verified Customer
Other Employees Tagged:
ROMAN TORRES SALES
Dec 30, 2024 -
Quality Chevrolet responded
Thank you for taking the time to share your experience with Quality Chevrolet Escondido! I'm thrilled to hear that Roman provided you with such excellent service and that you found the perfect vehicle. Your recommendation means a lot to me, and I look forward to assisting you and anyone you refer in the future! Enjoy your new ride!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very good initial hello Salesman listened to our needs
and showed us several choices He gladly let us test drive more than one to compare options. When we talked numbers he tried to give us all discounts
and showed us several choices He gladly let us test drive more than one to compare options. When we talked numbers he tried to give us all discounts that we qualified for We had all paperwork explained to us/ even more than once We would recommend to friends
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by nav2tug
Verified Customer
Verified Customer
Dec 28, 2024 -
Quality Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Quality Chevrolet Escondido. It's great to know that our salesman listened to your needs and provided you with multiple options to test drive. We appreciate your recommendation to friends and hope to see you again for your future vehicle needs!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
We were told by first employee that greeted us that the
color grey we were looking for (equinox) was not available for the year and model we asked
color grey we were looking for (equinox) was not available for the year and model we asked
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by fcesena331
Verified Customer
Verified Customer
Dec 26, 2024 -
Quality Chevrolet responded
Thank you for your feedback. I understand that it can be frustrating when the specific color you're looking for is not available for the Chevrolet Equinox. We appreciate you sharing your experience, and I encourage you to contact us at Quality Chevrolet Escondido so we can assist you further and explore other options that might meet your needs. Your satisfaction is important to us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I had a very easy experience buying a new truck through
them. They were straightforward working through the details and i didnt feel too pressured during the process. Kenny was great to work with.
them. They were straightforward working through the details and i didnt feel too pressured during the process. Kenny was great to work with.
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by boatwerk
Verified Customer
Verified Customer
Dec 25, 2024 -
Quality Chevrolet responded
Thank you for your review! We're glad to hear that your experience purchasing a new truck at Quality Chevrolet Escondido was easy and that you found our team to be straightforward and accommodating. It's great to know Kenny provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The whole process took a little long.
That would be my only complaint. But other than that it was great. The guy who helped me was awesome. His name was Gregory Brock from chevy in esc
That would be my only complaint. But other than that it was great. The guy who helped me was awesome. His name was Gregory Brock from chevy in escondido. He was super helpful and made sure I got the absolute best price.
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by danielperrine333
Verified Customer
Verified Customer
Dec 24, 2024 -
Quality Chevrolet responded
Thank you, Daniel. We appreciate your feedback and I am glad to hear that Gregory provided you with excellent service during your experience at Quality Chevrolet Escondido. We understand that the process took longer than expected and appreciate you patience. Please don't hesitate to reach out if you have any questions about your vehicle and we look forward to working with you again soon.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Sales team is great.
Awesome communication over the phone and just as good in person.
Awesome communication over the phone and just as good in person.
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by matthewwheeler1989
Verified Customer
Verified Customer
Dec 17, 2024 -
Quality Chevrolet responded
Thank you for your wonderful feedback! I'm thrilled to hear that our sales team at Quality Chevrolet Escondido provided great communication both over the phone and in person. I appreciate your support and look forward to seeing you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I don’t trust this dealership to be honest and
straightforward. From day one in 2018 there have been one lie after another.
straightforward. From day one in 2018 there have been one lie after another.
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by tldiv
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2024 -
Quality Chevrolet responded
Thank you for sharing your experience with us. I understand your concerns about trust and honesty, and I appreciate your feedback. At Quality Chevrolet Escondido, I strive to provide transparency and integrity in all our dealings. If you're open to discussing this further, please feel free to reach out to me directly. I'm here to help and hopefully improve your perspective.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com