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Junior Bernal
Junior Bernal at Quality Chevrolet

Junior Bernal | Page 23

Assistant Sales Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.8
368 Reviews
4.8

368 Reviews

Write a Review

368 Reviews of Junior Bernal

August 30, 2024

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Employee Rating

They met my needs in car. .cost..and courtesy. I made 3 trips before deciding which dealer was right for me. More

by minkoffamy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Anaya and Rowan.

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Sep 03, 2024

Quality Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that we were able to meet your needs in regard to the car, cost, and courtesy at Quality Chevrolet Escondido. We appreciate the time you took to find the right dealer for you and are happy that you chose us. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 29, 2024

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Employee Rating

I had an oil change appointment, not a walk in, an appointment. An appointment i had set up a week in advance. My appointment was at 9:30 am. I showed up at 9:10am. My vehicle was not finished until 1 More

by itsadreday01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 30, 2024

Quality Chevrolet responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait longer than expected, especially after having an appointment at Quality Chevrolet Escondido. Your feedback is important, and I continuously strive to improve our service efficiency. I appreciate you bringing this to my attention, and I invite you to reach out directly so I can address your concerns further. Thank you for choosing us, and I hope to provide you with a better experience in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 27, 2024

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Employee Rating

Yadira and Junior made experience pleasing. Have dealt with many dealers in the past. This was hands down the best. More

by LALOGONZALEZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daniel Beltran , Yadira

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Aug 29, 2024

Quality Chevrolet responded

Thank you! I'm thrilled to hear that you had such a great experience with us at Quality Chevrolet Escondido. I take pride in providing excellent service, and I'm grateful for your kind words about our team. I look forward to welcoming you back next time! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 27, 2024

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I been a customer since 2019 best dealership, customer service is amazing. Benefits from the dealership is amazing LIFETIME OIL CHANGES FOR LIFE, sign me up can’t say no to that. Highly recommend by a c More

by kennethmoreno37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Jeff Kenner, Daniel Beltran, Richard Anzures , Kenny Moreno

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Aug 29, 2024

Quality Chevrolet responded

Thank you, Kenneth! I truly appreciate your kind words about your experience at Quality Chevrolet Escondido. I'm thrilled to hear that you've found great value in our lifetime oil changes and that our team made the car buying process seamless for you. Thank you for your recommendation, and I look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 26, 2024

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Employee Rating

The team wa every helpful in getting me in the vehicle I wanted for the price I wanted More

by travis.violassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kenner, Daniel Beltran, Richard Anzures

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Aug 28, 2024

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that our team at Quality Chevrolet Escondido was able to help you secure the vehicle you wanted at the right price. Your satisfaction is our priority, and I hope to see you again soon for all your automotive needs! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 25, 2024

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Employee Rating

The team was great and made us feel so welcome and took great care of us . Teddy is amazing More

by lilphennesa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kenner, Daniel Beltran, Richard Anzures

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Aug 27, 2024

Quality Chevrolet responded

Thank you so much for your wonderful review! We’re thrilled to hear that you felt welcomed and well taken care of by our team at Quality Chevrolet Escondido. Teddy is indeed amazing, and we’re glad he could make your experience special. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 24, 2024

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Employee Rating

Fantastic service by the entire QC team! !! Roman was very welcoming, my wife and I were comfortable the entire time, answered all our questions effectively, and provided an offer within our More

by Jasper Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roman Torres

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Aug 26, 2024

Quality Chevrolet responded

Thank you so much for your wonderful review, Jasper! I'm thrilled to hear that Roman and our entire Quality Chevrolet Escondido team made your car buying experience so satisfying. It's great to know that you and your wife felt comfortable and that we were able to meet your expectations. I appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 22, 2024

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Employee Rating

Junior Bernal was very dishonest about the current General Motors promotions and inflated the price of the vehicle trying to double dip. Went to Harbor Chevrolet a few days after and got a higher spec More

by hagerty47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 23, 2024

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the pricing and promotions during your recent experience at Quality Chevrolet Escondido. I appreciate your input and encourage you to contact me directly to discuss your experience further. Our goal is to ensure transparency and provide the best value to our customers. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 18, 2024

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Employee Rating

Knowledgeable courteous sales staff. I would give it more stars but having to wait 3 hours between agreeing on a price and getting to finance to do paperwork soured the experience. More

by alan.gieseke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 20, 2024

Quality Chevrolet responded

Thank you for your feedback! I appreciate your kind words about our knowledgeable and courteous sales staff, and I understand that the wait time you experienced was frustrating. At Quality Chevrolet Escondido, I strive to improve our processes and ensure a smoother experience for our customers. Your feedback is invaluable, and I encourage you to reach out to me directly if you have any further concerns. I hope to have the opportunity to serve you better in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 18, 2024

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Employee Rating

Vicente and the crew went above and beyond to help me get into a vehicle that I love More

by juan.fernandez1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Jeff Kenner, Daniel Beltran, Richard Anzures , Vicente

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Aug 20, 2024

Quality Chevrolet responded

Thank you, Juan! I truly appreciate your positive feedback. It’s wonderful to hear that our team went above and beyond to help you find a vehicle that you love. We at Quality Chevrolet Escondido are always here to assist you, and I look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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