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Junior Bernal
Junior Bernal at Quality Chevrolet
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Junior Bernal | Page 3

Assistant Sales Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

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4.7
93 Reviews
4.7

93 Reviews

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93 Reviews of Junior Bernal

March 29, 2024

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Employee Rating

Overall good experience and patience demonstrated by sales Team. As they had different working hours, they did a good job transferring back-up coverage. Overall process took too long, but not sure ho More

by dgperrier
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Beltran, Richard Anzures , Chris

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Apr 01, 2024

Quality Chevrolet responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 29, 2024

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Excelente las personas muy amables y resolvieron todas nuestras dudas y nos sentimos en confianza More

by sirenia.martinez.nieto
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Recommend Dealer
Yes
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Apr 01, 2024

Quality Chevrolet responded

Apreciamos sus amables comentarios, Sirenia. ¡Esperamos verle de nuevo en un cercano futuro! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 25, 2024

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I took my SUV into quality Chevrolet because the check engine light was on and when I went to pick up my vehicle, it would no longer start a run. I don’t know what they did to my vehicle. I am not satisfi More

by paralegalgoddess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin

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Mar 27, 2024

Quality Chevrolet responded

I strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. I appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact me so we can discuss this with you further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 21, 2024

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Excellent service, acknowledged promptly as you walk in, asked if you would like water, coffee. Explained how long approximately it would take. Friendly, courteous, knowledgeable. Also let me know what work More

by arlenevi16
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Gonzalez

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Mar 23, 2024

Quality Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 04, 2024

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Glad the process went good and Daniel Lopez went above and beyond being available. Thx. More

by ron60rtd
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kenner, Daniel Beltran, Richard Anzures

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Mar 07, 2024

Quality Chevrolet responded

Thank you for your review, Ron. I'm glad to hear that you found the process of buying your vehicle from us to be enjoyable. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 04, 2024

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Great people honest and transparent hassle-free shopping experience. Quick and respectful service. Awesome job!!! More

by manny.aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin

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Mar 07, 2024

Quality Chevrolet responded

Thank you for your review, Manny. I'm glad to hear that you found the process of buying a car from us to be hassle-free. If you have any further questions about your new vehicle, please let me know! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 01, 2024

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You guys are awesome! !! The best team! Your people live working there. Ramon was detailed about everything, one step ahead of me and very personable. Pete Schofield More

by Peter Schofield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon ⭐️⭐️⭐️⭐️⭐️

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Mar 04, 2024

Quality Chevrolet responded

Thank you for your review and business as a customer, Peter. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 26, 2024

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Payton was excellent and the service department didn’t take the long. We totally recommend this dealership for getting your oil change. More

by David Lee Roth II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin , Payton

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Feb 29, 2024

Quality Chevrolet responded

I really appreciate the kind recommendation, David. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 26, 2024

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Everyone was nice and they took their time explaining to me. And they got me a different options More

by luna760duarte@yahoo.com
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 29, 2024

Quality Chevrolet responded

I appreciate you for letting others know about your experience, Luna! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 25, 2024

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Employee Rating

Buying a new car was quick and enjoyable. Link did a great job. Thank you.. More

by BOLSON5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin

Helpful
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Feb 28, 2024

Quality Chevrolet responded

Thank you for your review. I'm glad to hear that you found the process of buying your car from us to be enjoyable. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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