Very good customer service.
Kenny Moreno treated us with care. Kenny never pressured us onto forcing us to purchase a truck. Really smooth process from start to finish and appre
Kenny Moreno treated us with care. Kenny never pressured us onto forcing us to purchase a truck. Really smooth process from start to finish and appreciate all involved in the whole process.
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by ed59
Verified Customer
Verified Customer
Apr 12, 2024 -
Quality Chevrolet responded
Thank you for your kind words and congratulations on your new truck! I am very happy to hear that it was a smooth process for you as I know buying a truck takes time out of your day. Enjoy your new truck!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The staff was extremely helpful, working hard to get me a
great deal on a new truck.
great deal on a new truck.
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by david.petersen9
Verified Customer
Verified Customer
Other Employees Tagged:
Cristian Ramirez
Apr 11, 2024 -
Quality Chevrolet responded
David, thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the truck you wanted. If there is anything else that our team can assist you with, please let me know!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They are always great and get it done right!
You get your car back better than you gave it to then
You get your car back better than you gave it to then
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by dustin5499
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2024 -
Quality Chevrolet responded
I truly appreciate you taking the time to write about your experience at our service department, Dustin. I want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The whole process with Chris, Junior, and John was great.
Very friendly and professional. Would highly recommend friends and family to Chevy Escondido.
Very friendly and professional. Would highly recommend friends and family to Chevy Escondido.
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by Andrea Simons
Verified Customer
Verified Customer
Apr 05, 2024 -
Quality Chevrolet responded
Your great feedback truly made my day, Andrea! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Excelente las personas muy amables y resolvieron todas
nuestras dudas y nos sentimos en confianza
nuestras dudas y nos sentimos en confianza
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by sirenia.martinez.nieto
Verified Customer
Verified Customer
Apr 01, 2024 -
Quality Chevrolet responded
Apreciamos sus amables comentarios, Sirenia. ¡Esperamos verle de nuevo en un cercano futuro!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Overall good experience and patience demonstrated by
sales Team. As they had different working hours, they did a good job transferring back-up coverage. Overall process took too long, but not sure ho
sales Team. As they had different working hours, they did a good job transferring back-up coverage. Overall process took too long, but not sure how that could be addressed.
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by dgperrier
Verified Customer
Verified Customer
Apr 01, 2024 -
Quality Chevrolet responded
Thanks for your review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great experience.
Christian was an exceptional sales person, knowledgeable and took care of us. Will be happy to come back for our next vehicle
Christian was an exceptional sales person, knowledgeable and took care of us. Will be happy to come back for our next vehicle
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by jalmex84
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Ramirez
Apr 01, 2024 -
Quality Chevrolet responded
Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Christian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I took my SUV into quality Chevrolet because the check
engine light was on and when I went to pick up my vehicle, it would no longer start a run. I don’t know what they did to my vehicle. I am not satisfi
engine light was on and when I went to pick up my vehicle, it would no longer start a run. I don’t know what they did to my vehicle. I am not satisfied. I am very upset because now I’m left without transportation, and when I discussed that with the person on staff, I was told that eventually the vehicle would’ve stopped anyway, no empathy a total disregard for my property and I feel that I was violated and taken advantage of I will never bring another vehicle of my quality Chevrolet I was never able to talk to the owner or the actual manager And that says a lot
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by paralegalgoddess
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2024 -
Quality Chevrolet responded
I strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. I appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. Please contact me so we can discuss this with you further.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Excellent service, acknowledged promptly as you walk in,
asked if you would like water, coffee. Explained how long approximately it would take. Friendly, courteous, knowledgeable. Also let me know what work
asked if you would like water, coffee. Explained how long approximately it would take. Friendly, courteous, knowledgeable. Also let me know what work will need to be done coming up soon.
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by arlenevi16
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Juan Gonzalez
Mar 23, 2024 -
Quality Chevrolet responded
Thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great people honest and transparent hassle-free shopping
experience. Quick and respectful service. Awesome job!!!
experience. Quick and respectful service. Awesome job!!!
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by manny.aguirre
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2024 -
Quality Chevrolet responded
Thank you for your review, Manny. I'm glad to hear that you found the process of buying a car from us to be hassle-free. If you have any further questions about your new vehicle, please let me know!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com