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Junior Bernal
Junior Bernal at Quality Chevrolet
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Junior Bernal | Page 8

Assistant Sales Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

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4.7
93 Reviews
4.7

93 Reviews

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93 Reviews of Junior Bernal

November 13, 2023

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Employee Rating

We wanted electric. They changed the price and rushed us, little help with new car. More

by sequoiapam24
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Chris Tinoco, did not help us enough. Imran Shahid refered to him, He did not help us.

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Nov 15, 2023

Quality Chevrolet responded

Thank you for leaving this review. Your comments are important to me, and I appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Nov 15, 2023

sequoiapam24 responded

We paid for choices you made, the paint added on after price you promised. I am told other customers were given price quoted. The man that showed us the car pushed things along, I thought because he wanted to make sure we were buying. We did purchase a blue bolt, with cash. Chris is young and probably assimilate information quickly. I have slowed down. Much of what he flew through did not stick. Perhaps your dealership only gives new owners an hour, or Chris hurried things along on his own. In conclusion, everyone should be offered same price, and you should take time to teach the new owners all about their first electric car.

November 12, 2023

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Employee Rating

Nice friendly staff, they answer all and any questions, over all great experience with the company. More

by jamespalacios204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Beltran, Richard Anzures, Scott Holtz

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Nov 14, 2023

Quality Chevrolet responded

I appreciate you for letting others know about your experience, James! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 05, 2023

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Employee Rating

The staff here is very professional and helpful. From sales to service department everyone we have dealt with has been great More

by carlos.low1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre , Ed Carr

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Nov 07, 2023

Quality Chevrolet responded

Thank you for leaving us this great review, Carlos! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 01, 2023

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Employee Rating

Roman was very helpful, but I have had issues with the deceiving Intallation advertising. First I was told that Chevrolet will do the installation, then that Chevrolet actually only pays 1000$ with no opt More

by cb
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Nov 03, 2023

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

November 01, 2023

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Everyone at this dealership was extremely helpful and welcoming. We got a very good deal with them. More

by carolineaugustines
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kenner, Daniel Beltran, Richard Anzures

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Nov 03, 2023

Quality Chevrolet responded

Caroline, thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that our team provided a welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 31, 2023

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Employee Rating

Best service department staff very friendly and quick service clean facility great location nice lounge area with great coffee and WiFi More

by FERNANDO_CHEVYPARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Richard Anzures, Chris Hollowell, Scott Holtz, Tom Martin

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Nov 01, 2023

Quality Chevrolet responded

Fernando, thank you for your kind words. We feel our service department is what makes Quality Chevrolet Escondido special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 30, 2023

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Employee Rating

Great service. Fast. Reliable. It was the fastest car deal i have ever made. Amazing More

by jorgerpineda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Kenner, Daniel Beltran, Richard Anzures

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Nov 01, 2023

Quality Chevrolet responded

Jorge, thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 28, 2023

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Employee Rating

Excellent from the first call to driving off the lot in a new vehicle. Our sales rep Eddie Rojas went the extra mile with service. This became our dealership for future purchases. Great selection, great team More

by jw214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Rojas and our finance mgr, can’t find card with his name but entire team we worked with were great

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Oct 31, 2023

Quality Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 27, 2023

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Employee Rating

Kenny was amazing! He was extremely helpful and friendly from the moment we spoke on the phone, to the moment we left with our brand new 2023 traverse! We are happy wit More

by Patty and Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny

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Oct 30, 2023

Quality Chevrolet responded

I loved reading this review! Happy customers are our aim, and it appears Kenny really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

October 24, 2023

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Employee Rating

Buying a vehicle through quality Chevrolet is a great experience. Ed is a great salesman and provides a great service and makes the car buying experience as smooth and stress free as possible. More

by toddcumo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Carr

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Oct 25, 2023

Quality Chevrolet responded

Todd, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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