Junior Fenelus

Frank Rojas was great . I wasn’t planning on buying new car . He made it easy I wasn’t planning on buying new car . He made it easy More

Helpful 0

Report | Print

On June 8th, '22 I bought a 2015 Camry from Ed Morse Delray Toyota. That was one of the easiest car buying experiences I have ever had, and I have bought a lot of cars over the years (I bought my first Delray Toyota. That was one of the easiest car buying experiences I have ever had, and I have bought a lot of cars over the years (I bought my first car in 1972). Thank you Tyler and Byron, my sales associates. But the story doesn't end there. About 5 weeks later, the car needed a fairly major repair and I had only driven it 740 miles in those 5 weeks. I purchased it out of warranty and it was not a certified pre-owned car, so I knew the repairs would be my responsibility. But it just didn't feel right. So I went back to the dealership to see what they would do. After explaining the situation to Jovani Caprio, he agreed that even though the car was sold "As-Is, NO WARRANTY" and even though there was no legal obligation on their part, he too felt that there was still a certain unspoken expectation that, when one buys a used car, even one with no warranty, the vehicle shouldn't need an expensive repair that soon and with such little usage after the purchase. To make a long story short (if it's not already too late for that?), Ed Morse Delray Toyota, at Jovani's recommendation, covered the entire cost of the repair, including a new 4-wheel alignment and a shuttle service ride home and back to the dealership when the car was ready, so I wouldn't have to wait at the dealership. I'm impressed. Kudos to you guys. More

Helpful 1

Report | Print

Great experience and good customer service always upfront and and understanding. Have now been bring wires truck in as well now. and and understanding. Have now been bring wires truck in as well now. More

Helpful 1

Report | Print

Competent and professional service at a reasonable price. They have been servings my cars for over 15 years. They have been servings my cars for over 15 years. More

Helpful 0

Report | Print

This is a great dealership. They really know their stuff and how to treat a customer. and how to treat a customer. More

Helpful 2

Report | Print

Easy and efficient. Called Saturday morning for service, dropped off within the hour and car was ready by the afternoon. dropped off within the hour and car was ready by the afternoon. More

Helpful 0

Report | Print

Very understandable very knowledgeable great customer service will be back for sure to ask for him thank you service will be back for sure to ask for him thank you More

Helpful 1

Report | Print