Will Gross

Luke Svanberg was the consummate professional. Luke was knowledgeable, patient, responsible, and a pleasure to work with while purchasing my new Highlander. Ed Morse is fortunate to have such a de Luke was knowledgeable, patient, responsible, and a pleasure to work with while purchasing my new Highlander. Ed Morse is fortunate to have such a dedicated employee as Luke Svanberg. More

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I have had five Toyota cars and Ed Moss is the best dealership. The service department is fabulous. The sales personnel are fabulous, caring, and always asking questions that I didn’t know that I need dealership. The service department is fabulous. The sales personnel are fabulous, caring, and always asking questions that I didn’t know that I need to know all about these things. More

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I have purchased 7 vehicles from this dealership in the past 15 years, this was my best experience overall. Luke was Up front, honest and low pressure. Finance was the same. Love my new Tundra. past 15 years, this was my best experience overall. Luke was Up front, honest and low pressure. Finance was the same. Love my new Tundra. More

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I recently leased my 3rd vehicle from this Dealership. Frank was a great Salesman. The Manager, Justin French, gave me a great deal! Frank was a great Salesman. The Manager, Justin French, gave me a great deal! More

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The appointment set up is easy. Will Gross, my Service Advisor is amazing and so professional and polite. He had me in and out in under an hour. I wish I knew the names of the indiv Will Gross, my Service Advisor is amazing and so professional and polite. He had me in and out in under an hour. I wish I knew the names of the individuals doing the service work so I could mention them by name. I love this dealership. It was the 1st dealership I bought my 1st car at when I was 19 years old in the 1990's and I remember also being treated very well back then. As a matter of fact, I bought a car from Deerfield Toyota and they pretty much scammed me and did a spot check and asked me to return the car or give them more money for down payment after a week of having the car. I handed them the keys back, got my down payment back in full and went straight to Delray Toyota where I was in and out and got an even better car. Between that time and buying this car I had other luxury cars from Mercedes, Lexus, Audi, SAAB and I can honestly say the feeling when I come to Ed Morse Toyota is better. I don't feel pressured, and the atmosphere is not snooty or uncomfortable. The waiting area is clean and comfortable. Truly, I mean this! I have friends that are in need of new cars, and I let her know my salesman's name and recommended her to stop by and that she will not be disappointed with this dealership from the purchasing phase to the service phase and everything in between. Thank you, Toyota, and thank you Will and Management. More

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Wrong diagnostic to make customer spend double. Will is the root cause of all this Will is the root cause of all this More

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Will is great. Every time was smooth and I was in and out timely. Been with you guys for a few years now. I appreciate a good service team Every time was smooth and I was in and out timely. Been with you guys for a few years now. I appreciate a good service team More

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Horrible services. They did not respect my time. I was there for 2 hours and 20 minutes. No one communicates with us. Did not even clean up the plastic cover and m They did not respect my time. I was there for 2 hours and 20 minutes. No one communicates with us. Did not even clean up the plastic cover and mat. More into the situation. But I am not writing in here. More

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Will G was professional and knowledgeable. I will continue to use this dealership because of Will. Awesome job!!! I will continue to use this dealership because of Will. Awesome job!!! More

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It was a very easy service. The wait was 1 hour. The coffee was hot. The people were pleasant. coffee was hot. The people were pleasant. More

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