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Justin Baker
457 Reviews
457 Reviews
Write a ReviewDealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Languages Spoken
English
457 Reviews of Justin Baker
January 11, 2019
Justin and Shuttle driver are the bomb! Great service! Shuttle to work! Phone call back after work to explain cost! Review of work procedures prior to work, excellent! Total score a huge 10! Great service! Shuttle to work! Phone call back after work to explain cost! Review of work procedures prior to work, excellent! Total score a huge 10! More
by HAOANNE7
Verified CustomerOther Employees Tagged: Shuttle driver - 10 points
January 11, 2019
Excellent service! Jastin has been my point of service person in the past many years. Nothing can go wrong as long as he is in charge. Also driver of shuttle van was al Jastin has been my point of service person in the past many years. Nothing can go wrong as long as he is in charge. Also driver of shuttle van was always nice. I can counting his service always. More
by sachi.takahashi
Other Employees Tagged: Hicks Gilbert (driver)
January 11, 2019
Great people and great service The facility is clean and welcoming. The employees are all so nice. I brought my car in for regular maintenance and to get a safety check. It only The facility is clean and welcoming. The employees are all so nice. I brought my car in for regular maintenance and to get a safety check. It only took a few hours to get this done. I could go to a Honda dealership in town, but I prefer coming here -- mostly because of the people. A special shout-out to Anna in the service department. She is exceptional. I watched her on the phone. A person was obviously asking her the same thing over and over. Anna was so patient and kept explaining the service in different ways. She must have spent 10 minutes on the phone with this person and never once did she sound irritated or frustrated. I wish I had that talent! More
by SHERRYF0
Other Employees Tagged: Annelysia Barba. I don't remember the names of the two service people I interacted with.
January 10, 2019
Great service at Honda Windward ! We leased an HRV for our daughter and it was the best experience ever! And now the service ( she had her first oil change ) and it was lightning fast We leased an HRV for our daughter and it was the best experience ever! And now the service ( she had her first oil change ) and it was lightning fast ! She was happy and that makes me happy ! Bravo Honda Windward ! More
by Bills Fan # 1
Other Employees Tagged: Craig Hersh, Kelsea Kim, Victor Lee, Melissa Dauzat, Dalton Baker, Glenn Yakuma, John Kamakana
January 10, 2019
Easy process. Professional service. Justin from Honda Windward Maintenance departpart helped me out. Made the process clear and easy for me while still providing professional service. Gr Justin from Honda Windward Maintenance departpart helped me out. Made the process clear and easy for me while still providing professional service. Great job Justin. More
by JANDALEGALANTO
January 09, 2019
Annual Safety check Very Welcoming, Relaxed, and Professional Service! Please note that We will purchase our next Honda Vehicle from Windward Honda because of the Gr Very Welcoming, Relaxed, and Professional Service! Please note that We will purchase our next Honda Vehicle from Windward Honda because of the Great Friendly Service provided by the Maintenance Staff. More
by CHINENP001
January 09, 2019
Everything done on time and as promised. SA Justin is awesome! Everything from the appointment, to drop off, to pickup was done in a very professional and courteous manner. Everything was exp SA Justin is awesome! Everything from the appointment, to drop off, to pickup was done in a very professional and courteous manner. Everything was explained, no hidden fees. More
by JAMESONDEMELLO
January 09, 2019
Fast service Appointment scheduling was easy and convenient when choosing date. The price quoted for service to be performed was the actual charge with no surprise Appointment scheduling was easy and convenient when choosing date. The price quoted for service to be performed was the actual charge with no surprises. The job was completed in less time than the estimate given. More
by csuzuki
January 08, 2019
The stuck front left seat belt The problem was taken care off without excuses and delay. Unfortunately the parts arrived later than was expected. I'm satisfied with the service in The problem was taken care off without excuses and delay. Unfortunately the parts arrived later than was expected. I'm satisfied with the service in service department. More
by MJVALENCIA
Other Employees Tagged: Dalton Baker, James Nakanishi
January 08, 2019
Poor overall service. Service with no smile & took to long. And poor communication & follow up. Service people seemed like robot did not want to be there not very friendly. Service with no smile & took to long. And poor communication & follow up. Service people seemed like robot did not want to be there not very friendly. More
by MAXXX_4MITA
Other Employees Tagged: Cory Brown, Dalton Baker, Kanoa Chang, Rose ., Del Cootey, Del Cootey, Brenda ., Heather ., Larry .
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