Justin Bustle | Page 8
Senior Service Manager
Scott Clark Toyota
13052 E Marie Garris Rd.
Matthews, NC 28105
171 Reviews
Write a Review171 Reviews of Justin Bustle
June 01, 2019
Good honest service I've been dealing with Justin for 14 years and it's always been a pleasure. The repairs are always justified and fixed right the first time. My on goi I've been dealing with Justin for 14 years and it's always been a pleasure. The repairs are always justified and fixed right the first time. My on going pet peeve is the bills are difficult to understand, though everyone is patient to go over them with you. Also, when I get my car back the A/C controls, the radio, and the car seat are all changed just to drive the car into the garage. The seat is moved front or back and tilted. I kind of understand this but I don't have seat reset buttons.This is extremely annoying. The last little peeve is, once again the car did not go through the car wash after I was told twice that it would. But I keep going back so it's not a deal breaker. It just seems fixable. More
Other Employees Tagged: Justin had to leave before I was finished so someone else closed out the job.
May 28, 2019
I won’t take my cars anywhere else. :) I always feel well taken care of at Scott Clark Toyota. I bring my Corolla and Prius in for services and anytime there’s an issue with either vehicle. I always feel well taken care of at Scott Clark Toyota. I bring my Corolla and Prius in for services and anytime there’s an issue with either vehicle. Even if there’s an issue that I’m not happy about, I feel the explanation is always honest and in my best interest. The pricing seems competitive, but even if I could save a few dollars somewhere else, I wouldn’t trust them as much. Thank you Justin Bustle for always taking good care of me. More
Other Employees Tagged: Travis Wilson
May 24, 2019
Normal service on 2008 Sienna Justin & WD took care of the normal service (5000 mile interval) and fixed two problems (alignment & leaking PS hose) that could have caused more expe Justin & WD took care of the normal service (5000 mile interval) and fixed two problems (alignment & leaking PS hose) that could have caused more expense in the long run. When I drop a car off, it is almost always ready the next day. More
May 16, 2019
Justin Bustle Great job explaining and looking over car. I would recommend him for any needs He was very honest and thorough. I would use him again. Great job explaining and looking over car. I would recommend him for any needs He was very honest and thorough. I would use him again. More
May 08, 2019
Great Service Department The service department facility is meticulously clean and has great WiFi access. Everyone I encounter is professional and friendly. I have always ow The service department facility is meticulously clean and has great WiFi access. Everyone I encounter is professional and friendly. I have always owned Toyota vehicles and the excellent service I receive on my vehicle is part of the reason I stay with the brand. More
Other Employees Tagged: Marshall Moore
May 08, 2019
Consistency In Care My vehicle has always been serviced by the same service manager. That consistency in care gives me enormous satisfaction and confidence to continue b My vehicle has always been serviced by the same service manager. That consistency in care gives me enormous satisfaction and confidence to continue bringing my car in for future services. More
April 29, 2019
Good work on last service Good work is done at this location. The only downside is wait time. I do realize that some jobs take longer than others but some easier jobs should Good work is done at this location. The only downside is wait time. I do realize that some jobs take longer than others but some easier jobs should be pushed to the front no matter the wait time. I did notice this time while waiting that customers that came in after I did were leaving with their cars assuming they just had easier things to repair. I went in for a low sounding horn. It was fixed in minutes but still had to wait 2 hours. More
Other Employees Tagged: Billy Carroll, Crystal Kush, Mike McClaskey
April 28, 2019
Regular service I have worked only with Justin Bustle for 11 or so years. I totally depend on him to see that my Highlander is in perfect working order. I never fee I have worked only with Justin Bustle for 11 or so years. I totally depend on him to see that my Highlander is in perfect working order. I never feel that Justin is trying to sell me something or a service that is not needed. I totally trust him. More
April 27, 2019
Best Toyota Service There is no other place to go if you own a Toyota. Justin Bustle knows Service from the technical side and even more importantly on the personal side There is no other place to go if you own a Toyota. Justin Bustle knows Service from the technical side and even more importantly on the personal side. He knows how to interact with and treat people with courtesy, respect and honesty. He has always been ready to start on my vehicles when I arrive and makes sure the work is done right. Today’s tire and alignment service was great. While waiting, I was in contact with Chuck and Sam (previously introduced to me by Justin) in the Rental Office to easily schedule a future rental that will ensure a comfortable trip to take everything I need with me. This dealer is the biggest and most capable of addressing anything you will ever need. More
Other Employees Tagged: Sam Barnes, Chuck Myers
April 25, 2019
camry 2016 I have had a very good experience with my purchase and service. I would recommend them to others. Thanks for answering my many questions and being k I have had a very good experience with my purchase and service. I would recommend them to others. Thanks for answering my many questions and being kind to an old woman! More
Other Employees Tagged: Larry Carrillo, Harold Cruz, Phillip Stroup
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