Justin Callahan
Justin Callahan at Regal Kia Lakeland

Justin Callahan | Page 2

Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4
37 Reviews
4.4

37 Reviews

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37 Reviews of Justin Callahan

June 09, 2026

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Employee Rating

The experience always is pleasant and smooth. I always wait for my vehicle at the dealership and no issues at all. More

by Kenia Rodríguez
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

Jun 09, 2026

Regal Kia Lakeland responded

Kenia, thank you for your feedback! We're glad to hear that your experiences at Regal Kia have consistently been smooth and pleasant. We look forward to serving you again in the future!

June 05, 2026

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I was very pleased with the man who took my keys, those who performed the oil change, and thoe one who kept me updated with how my Soul was being processed. More

by cqinfla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2026

Regal Kia Lakeland responded

Thank you for sharing your experience. We’re delighted our service team handled your Soul’s oil change smoothly and kept you updated throughout. We look forward to helping you again when you need us.

June 04, 2026

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Efficient, responsive, took time to explain things, made us feel like we weren't just another number in line More

by edwardrobinsonj
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

Jun 04, 2026

Regal Kia Lakeland responded

This is wonderful to hear, and we’re glad Justin and our service team were efficient and responsive. Taking the time to explain each step on your Kia Telluride and making sure you felt seen as more than just another service request was important to us. Thank you for trusting us with your vehicle.

June 04, 2026

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Justin is honest, hardworking and kept me thoroughly informed throughout the process. He's the man. More

by kristofersnyder1989
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

Jun 04, 2026

Regal Kia Lakeland responded

We’re delighted Justin’s honesty and dedication made your Kia Sedona service smooth and informative. Thank you for recognizing his hard work and clear communication. We look forward to assisting you again.

May 31, 2026

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Always a great experience no wait time. Timely updates Workers are friendly. Communication with s always good More

by dhaynes111
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

May 31, 2026

Regal Kia Lakeland responded

Thank you for noting our team’s friendly service and timely updates. Justin and our staff are pleased to keep you moving without any wait. We appreciate you trusting us with your Kia.

May 30, 2026

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Very kind They talked with me told me what they did to my car I had a hard time walking help me to my car More

by virginiakey40
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

May 31, 2026

Regal Kia Lakeland responded

Hearing that our team clearly explained the service on your Kia and helped you to your vehicle is wonderful. We’re glad Justin could assist you. Thanks for sharing your experience.

May 30, 2026

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Kia is one amazing place where they are really great people who can help you with a car Justin Callahan is a very good person love his personality and very good when it comes to good customer service ?? More

by lulachatman
Recommend Dealer
Yes

Other Employees Tagged: Justin Callahan

May 30, 2026

Regal Kia Lakeland responded

Thank you for the five-star review. It’s great to hear that Justin’s friendly approach and expertise made your Kia Sportage service visit stand out. We look forward to assisting you again.

May 30, 2026

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I liked the tv in the waiting room although you were out of snacks. The bathroom was clean..a plus. It was just a oil change so I expected it to go quickly..the timing was a little longer than i had hope f More

by Gina
Service Price Transparency
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Recommend Dealer
Yes
Jun 01, 2026

Regal Kia Lakeland responded

Gina, it was a pleasure to host you at Regal Kia! I am so sorry we ran low on snacks and I apologize for the delay in service. Please know our team will take this feedback to heart moving forward. See you next time!

May 30, 2026

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I will never come to your service dept again. I paid for a full detail inside and out. My kids would of dine better and free not $200. Also they lost my key fab because they took it out of the ho More

by tparamedic73
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jeremy Mahr

Jun 01, 2026

Regal Kia Lakeland responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please feel free to reach out to Service Lane Manager Felix Mendez 863-333-4656 to discuss.

May 28, 2026

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The service and Customer service is the worst. Don’t trusts when say the estar tu Is per 10 years or 100,000 miles is false. More

by BARBARAAREVALO998000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2026

Regal Kia Lakeland responded

Barbara, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please reach out to us at your convenience. Thank you, Service Lane Manager Felix Mendez 863-333-4656.