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Justin Callahan

Overview Reviews (48)

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Justin Callahan

Justin Callahan | Page 2

Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4

48 Reviews

Overview Reviews (48)

4.4

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Justin Callahan

July 27, 2026

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Employee Rating

I just want to say I bring my car continuously to regal Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else Kia because of the professionalism that is given to me at the dealership and I will not go anywhere else More

by usmcrrvnv2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj, Misty Osborne, Jeremy Mahr , Jonathan Benitez

Jul 27, 2026 -

Regal Kia Lakeland responded

We’re grateful for your continued trust in our team’s service for your Kia Seltos. It’s rewarding to know our professionalism keeps you coming back, and we look forward to supporting you for many more visits.

Jul 27, 2026 -

Regal Kia Lakeland responded

Your feedback means the world to us! Thank you for choosing Regal Kia and for sharing your experience. Safe travels ahead!

July 25, 2026

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I've always love coming here. I felt the waiting room has got all the comfort of home. I felt the waiting room has got all the comfort of home. More

by DaJoQuim

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Alaina Southern, Misty Osborne, Jeremy Mahr, Sarah Abichid, Sulie Vargas , Jonathan Benitez

Jul 25, 2026 -

Regal Kia Lakeland responded

It’s wonderful to know the waiting room felt so comfortable. Sarah and the rest of our team strive to provide a homelike atmosphere during your Kia service. We look forward to welcoming you back soon.

July 16, 2026

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Very quick and professional Justin was precise and very friendly. I went in and out the dealership in a Matter of 30min the fastest time friendly. I went in and out the dealership in a Matter of 30min the fastest time More

by ilianell.melendez85

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Jul 16, 2026 -

Regal Kia Lakeland responded

It’s fantastic to hear that Justin provided precise, friendly service on your Sorento and had you back on the road in just thirty minutes. Thank you for trusting us with your Kia, and we look forward to assisting you again.

July 16, 2026

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The Regal Kia is an outstanding. I have purchased two vehicles and have them both serviced there. I trust them to do a great job in every aspect. I have purchased two vehicles and have them both serviced there. I trust them to do a great job in every aspect. More

by warren.nash

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Lopez, Jeremy Mahr, Theodore Knight , Jonathan Benitez, Cesar 5stars

Jul 16, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us twice for your Kia purchases and for trusting our team with your Telluride’s service. Your confidence in our ability to deliver great care in every detail is truly appreciated.

July 10, 2026

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It was an easy process with plenty of people to help me out. They called me when my car was finished and I came and picked it up out. They called me when my car was finished and I came and picked it up More

by btowngolfin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Jul 10, 2026 -

Regal Kia Lakeland responded

We’re happy the service process was seamless and our team could assist you promptly. Justin will be glad to hear you felt well informed throughout. Thanks for sharing your experience and we look forward to servicing your Kia again.

July 02, 2026

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It was the quickest service call I've ever had at this dealership. In and out in about 1 hour. dealership. In and out in about 1 hour. More

by Teworden

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Jul 02, 2026 -

Regal Kia Lakeland responded

Thank you for the 5-star review! We’re glad Justin and our team completed your Kia Seltos service in about an hour. We look forward to helping you again.

June 29, 2026

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Not honest lied to me about a tire repair said I needed a new tire cause I couldn’t repair it took it somewhere else and they repaired it right away new tire cause I couldn’t repair it took it somewhere else and they repaired it right away More

by odds-savors-1cMaggie#1

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Recommend Dealer

Other Employees Tagged: Jeff Soloj

Jun 30, 2026 -

Regal Kia Lakeland responded

We aim to provide honest and trustworthy service, so I regret to hear of your dissatisfaction with the tire repair advice you received. I would like an opportunity to better understand what happened and see how we can improve your view of us. Would you mind giving me a call at your earliest convenience? Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

June 16, 2026

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It was nice. It was very cold and the snacks were not available. But overall It was good. It was very cold and the snacks were not available. But overall It was good. More

by pammypam42

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Jun 16, 2026 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

June 14, 2026

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Justin was incredible. The service all around was great. Would highly recommend Justin to any friends or family. I am thoroughly impressed with KIA coming from BMW. The service all around was great. Would highly recommend Justin to any friends or family. I am thoroughly impressed with KIA coming from BMW. More

by jacobgregory1212

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Jun 14, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear Justin delivered outstanding service during your visit. We’re glad our Kia service impressed you after coming from BMW. Thank you for recommending Justin to your friends and family.

June 13, 2026

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Justin was fantastic as always. he set my appiontment and the work was done fast. he set my appiontment and the work was done fast. More

by steve.carpenter

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Jun 13, 2026 -

Regal Kia Lakeland responded

Thank you for the 5-star review. Justin is happy the appointment setup was seamless and that your Kia Sportage service was completed quickly. Please let us know if there’s anything else we can do for you.