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Justin Callahan

Overview Reviews (43)

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Justin Callahan

Justin Callahan | Page 2

Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.4

43 Reviews

Overview Reviews (43)

4.4

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Justin Callahan

July 02, 2026

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Employee Rating

It was the quickest service call I've ever had at this dealership. In and out in about 1 hour. dealership. In and out in about 1 hour. More

by Teworden

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jul 02, 2026 -

Regal Kia Lakeland responded

Thank you for the 5-star review! We’re glad Justin and our team completed your Kia Seltos service in about an hour. We look forward to helping you again.

June 29, 2026

Dealership Rating

Employee Rating

Not honest lied to me about a tire repair said I needed a new tire cause I couldn’t repair it took it somewhere else and they repaired it right away new tire cause I couldn’t repair it took it somewhere else and they repaired it right away More

by odds-savors-1cMaggie#1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jeff Soloj

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Jun 30, 2026 -

Regal Kia Lakeland responded

We aim to provide honest and trustworthy service, so I regret to hear of your dissatisfaction with the tire repair advice you received. I would like an opportunity to better understand what happened and see how we can improve your view of us. Would you mind giving me a call at your earliest convenience? Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

June 16, 2026

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Employee Rating

It was nice. It was very cold and the snacks were not available. But overall It was good. It was very cold and the snacks were not available. But overall It was good. More

by pammypam42

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 16, 2026 -

Regal Kia Lakeland responded

Thanks for sharing about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

June 14, 2026

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Employee Rating

Justin was incredible. The service all around was great. Would highly recommend Justin to any friends or family. I am thoroughly impressed with KIA coming from BMW. The service all around was great. Would highly recommend Justin to any friends or family. I am thoroughly impressed with KIA coming from BMW. More

by jacobgregory1212

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 14, 2026 -

Regal Kia Lakeland responded

It’s wonderful to hear Justin delivered outstanding service during your visit. We’re glad our Kia service impressed you after coming from BMW. Thank you for recommending Justin to your friends and family.

June 13, 2026

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Employee Rating

Justin was fantastic as always. he set my appiontment and the work was done fast. he set my appiontment and the work was done fast. More

by steve.carpenter

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 13, 2026 -

Regal Kia Lakeland responded

Thank you for the 5-star review. Justin is happy the appointment setup was seamless and that your Kia Sportage service was completed quickly. Please let us know if there’s anything else we can do for you.

June 09, 2026

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Employee Rating

The experience always is pleasant and smooth. I always wait for my vehicle at the dealership and no issues at all. I always wait for my vehicle at the dealership and no issues at all. More

by Kenia Rodríguez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 09, 2026 -

Regal Kia Lakeland responded

Hi Kenia, thanks for sharing your feedback about your experience with our team! We appreciate your continued business here at Regal Kia and we hope to see you again down the road. Safe travels!

June 09, 2026

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Employee Rating

The experience always is pleasant and smooth. I always wait for my vehicle at the dealership and no issues at all. I always wait for my vehicle at the dealership and no issues at all. More

by Kenia Rodríguez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 09, 2026 -

Regal Kia Lakeland responded

Kenia, thank you for your feedback! We're glad to hear that your experiences at Regal Kia have consistently been smooth and pleasant. We look forward to serving you again in the future!

June 05, 2026

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Employee Rating

I was very pleased with the man who took my keys, those who performed the oil change, and thoe one who kept me updated with how my Soul was being processed. who performed the oil change, and thoe one who kept me updated with how my Soul was being processed. More

by cqinfla

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne, Jeremy Mahr

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Jun 05, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience. We’re delighted our service team handled your Soul’s oil change smoothly and kept you updated throughout. We look forward to helping you again when you need us.

June 04, 2026

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Employee Rating

Efficient, responsive, took time to explain things, made us feel like we weren't just another number in line us feel like we weren't just another number in line More

by edwardrobinsonj

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 04, 2026 -

Regal Kia Lakeland responded

This is wonderful to hear, and we’re glad Justin and our service team were efficient and responsive. Taking the time to explain each step on your Kia Telluride and making sure you felt seen as more than just another service request was important to us. Thank you for trusting us with your vehicle.

June 04, 2026

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Employee Rating

Justin is honest, hardworking and kept me thoroughly informed throughout the process. He's the man. informed throughout the process. He's the man. More

by kristofersnyder1989

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

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Jun 04, 2026 -

Regal Kia Lakeland responded

We’re delighted Justin’s honesty and dedication made your Kia Sedona service smooth and informative. Thank you for recognizing his hard work and clear communication. We look forward to assisting you again.