Justin Dressel | Page 2

Very disappointed i I was mis informed about a recent recall Only partial service was completed recall Only partial service was completed More

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Dealership was honest and easy to work with. Justin Dressel was extremely professional and helpful. He made the process seamless. Justin Dressel was extremely professional and helpful. He made the process seamless. More

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Justin, our Salesman / Client Advisor, and Daniella, the Finance / Sales Mgr., made our first automobile lease a good experience. Everyone at Sloane BMW was very courteous and knowledgeable. Finance / Sales Mgr., made our first automobile lease a good experience. Everyone at Sloane BMW was very courteous and knowledgeable. More

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I purchased at least three BMWs over the years at Daniel’s and sales / service has always been excellent. Today, I tried to make an appointment for inspection and an oil change, which is part of a ne Daniel’s and sales / service has always been excellent. Today, I tried to make an appointment for inspection and an oil change, which is part of a new car maintenance program. Despite me stating the inspection is due the end of December, I was told the wait time for a shuttle ride to work is backed up well into mid January! No accommodations were offered since the state inspection is due at the end of December.. So now the two options I have are either wait at the dealership for 2 1/2 hours or have someone pick me up. Both options are very difficult for me with my work schedule. I never had an issue like this in the past and was always able to get through to my regular service agent Ethan. When I told the person I was speaking with that I was disappointed in the way service has declined at Daniel’s, there was no effort made to see what she could do to assist. Certainly no apology, just a simple “goodbye”. By contrast, when my wife’s Lexus needs service, it’s the royal treatment. This includes (if needed) picking up the vehicle at our house and delivering it back when finished. Maybe it’s time for a Lexus! More

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I had had a great overall experience at Daniels BMW. They made the whole process run smoothly. The staff is great They made the whole process run smoothly. The staff is great More

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Exceptional service! ! Mason Steltz stayed in contact with me throughout my purchasing experience and after- I especially appreciated his thoughtfulness to manage my expec ! Mason Steltz stayed in contact with me throughout my purchasing experience and after- I especially appreciated his thoughtfulness to manage my expectations through the unexpected delay caused by a stop-sale/recall and his top-notch service approach. I highly recommend Daniels BMW and letting Mason manage the sale. Everyone at this dealer location was outstanding! More

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Awesome salesman, knowledgeable and friendly and caring, got me my best vehicle possible, money well spent got me my best vehicle possible, money well spent More

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Lease buyout process went smoothly and Justin did a great job running the sale and explaining the value of various warranty and maintenance programs to find the one that made the most sense. job running the sale and explaining the value of various warranty and maintenance programs to find the one that made the most sense. More

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I had a phenomenal experience with Daniel’s BMW . This was my first purchase of a BMW and from order to delivery , every step was flawless . Justin was phenomenal to work with and did a great job hel This was my first purchase of a BMW and from order to delivery , every step was flawless . Justin was phenomenal to work with and did a great job helping me pick the details of my car and stayed in contact until my X5, 50e arrived. Everyone in the dealership was so helpful the day I picked up my car and I couldn’t be happier with my decision to use Daniel’s and purchase my first BMW !!!!! More

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Everything about the dealership is amazing. everyone is so helpful and friendly. they all go above and beyond to make sure you are happy! everyone is so helpful and friendly. they all go above and beyond to make sure you are happy! More

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