Justin Dunn

I had the worst experience ever with the sale, financing and management from this dealer. I would recommend no one there and management from this dealer. I would recommend no one there More

by Sanchez Verified Customer Verified Customer

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I was very disappointed with the service overall. After they completed the sale. I was totally disregarded. After they completed the sale. I was totally disregarded. More

by Sanchez Verified Customer Verified Customer

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They overcharged me by $260. 34. They promised to send me a check, it hasn’t happened yet. They avoid my calls. I went to the dealership and the VP(Justin Dunn avoids me). 34. They promised to send me a check, it hasn’t happened yet. They avoid my calls. I went to the dealership and the VP(Justin Dunn avoids me). More

by joe.budnick Verified Customer Verified Customer

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DON’T WASTE YOUR TIME! I’ve tried twice now to purchase a vehicle from this dealer. They advertise vehicles at a reasonable price but they will lowball you on your trade an I’ve tried twice now to purchase a vehicle from this dealer. They advertise vehicles at a reasonable price but they will lowball you on your trade and then the condition of their used cars are always terrible. They offered me $5000 lower than anyone on my truck, next day I went to another dealer and traded it in for $6000 more. They wasted my time with that car but I saw a big banner on their website saying under new management we will give you thousand more for trade etc. so I figured I would try again. I had been offered $22k elsewhere, they came in at $13,000!!!! So of course I laughed and their sales manager proceeded to try and argue it was a reasonable price. He pulled up Carmax in front of me and put in my vin and options all the while talking about how they aggressively value their trades but they have to use tools like this to get real world numbers. He hits submit on the appraisal and guess what pops up? $19,600!!! His face dropped. What was his excuse now? So I said I’m guessing if that’s essentially a “cash” offer as Carmax just buys the car outright then makes sense the other dealer who will mark it up and sell it and wants to make a deal came in at $22k. He went away and came back with a new number…$15,000!!!! Now I should have walked away the first time but I stupidly sat there and argued. How do you show me Carmax says $19,600 a dealer offers $22k and you STILL only at $15,000! He went away again and came back and said best they could do was $17,000!!! Showing me KBB value now on a sheet. A sheet he read wrong as to start it was the wholesale price not the trade in value and secondly was reading the part prior to the low mileage credit that actually bumped it to around $17,800. So I laughed again as he had now shown me that worst case wholesale price was $17,800 so if the dealer didn’t try to sell it and just sent it to auction he would make $800 and the other one saying minimum trade value on Carmax was $19,600 yet was still firm on $17,000! His boss then came out and when I asked him why he offered $13,000 wasn’t that insulting he LAUGHED and said you can’t blame us for making money!!!! Literally laughed at the fact he knew he tried to rip me off and low ball me and then Made a comment about how often that works!!! Told me he doesn’t care he’s just in it to make money. When I asked him about the banner on the website “under new management and offer you more for your trade” he had nothing to respond. He came up maybe $200 and then said take it or leave it. So stupidly I said send to finance and I had been approved with suncoast for 7.6% and wanted to use them again. Again don’t judge me I should have walked away at the Low ball offer I realize that but happy wife happy life. Learn from my mistake and don’t go here! So after quite sometime a nice guy named Paris comes out and says he’s finance and wanted to let me know they don’t use Suncoast anymore but rather than tell me that when I told the manager about my approval for a low rate. They shopped my credit around all over the place and best rate was 14% with capital one!!! So I made it clear I want to finance with my pre approved rate of 6.5% at suncoast, don’t tell me they don’t have suncoast as a lender and now my phone is dinging over and over saying someone has made an inquiry on my report several time and then come with 14%!!! Obviously at this point I woke up and said enough but no one came out after to talk to me. Paris was very nice but he just broke the news and left and then I was just sat at a table by myself in the middle of the dealership. A my salesman’s had been great and super nice guy! I hope he moves to another dealership as I would love to buy a car from him. But he was in the back prepping the car thinking I’m buying it. But no manager came out to talk to me. Like any other dealer I’ve worked with normally takes the time to come say goodbye, I’m sorry we couldn’t make the deal. Nothing.i walked out and NEVER Again! More

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Harry and Justin were great to work with and made the process go as smoothly as possible. process go as smoothly as possible. More

by jeffrey.stamps99 Verified Customer Verified Customer

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Basem, Ibrahim and Justin were great. Everything went smooth. Very happy with the experience and the Odyssey Everything went smooth. Very happy with the experience and the Odyssey More

by SmG Verified Customer Verified Customer

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The finance guy stiffed me. Told me warranty was 2100. Turned out it was 3600 as and he added theft protection??? For another 1200 that I had to go back and cancel. Be very care Told me warranty was 2100. Turned out it was 3600 as and he added theft protection??? For another 1200 that I had to go back and cancel. Be very careful when dealing with this place. Read every document before signing More

by JOEMARTINELLO Verified Customer Verified Customer

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This is our third Honda purchased from Honda of Fort Myers. Thank you to Justin Dunn for making our experience seamless, smooth and direct. A few emails back and forth and the deal was completed. They d Myers. Thank you to Justin Dunn for making our experience seamless, smooth and direct. A few emails back and forth and the deal was completed. They delivered the '26 CR-V to my home. It was really that simple. Ernie Sims runs a nice dealership. More

by jason.raza Verified Customer Verified Customer

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Justin and Trey did a great job explaining all the details. They made the whole experience 1st rate. I was in and out very quickly compared to other car dealers. details. They made the whole experience 1st rate. I was in and out very quickly compared to other car dealers. More

by ALANDUNN1 Verified Customer Verified Customer

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This is my 6th Honda I purchased from Honda of Ft Myers . Excellent place for sales and service Excellent place for sales and service More

by COHENBERTHA Verified Customer Verified Customer

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